Ratings based on 975 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by HT, Hotel Management
Thank you so much for staying with us. We look forward to welcoming you back soon.
by A verified traveler
Posted 22 Nov 2024
Muy bonito, limpio personal muy amable y profesional desayuno excelente y el personal muy atento, servicial y amble altamente recomendado
Comment from Hotel Management
22 Nov 2024 by ht, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 19 Nov 2024
The breakfast was not good - chicken or pork every day, for breakfast? Always the exact same meal. They were always out of towels; had to ask for clean ones because they only clean twice a week. We bagged up our own trash with shopping bags and wiped the floor with our old towels. Stains on the bedspreads. The whole place is VERY run down. Will not stay there again.
Comment from Hotel Management
22 Nov 2024 by ht, Hotel Management
Thank you for taking the time to share your experience about your recent stay with us. We are very sorry to hear we did not meet your expectation with breakfast and the condition of the hotel. Your feedback is appreciated as we continue to improve our guest experience. We are in plans for a full renovation in 2025 and we hope you will consider staying with us again.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Hotel Management, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 3 Nov 2024
Perfect
Comment from Hotel Management
3 Nov 2024 by ht, Hotel Management
Thank you for staying with us we look forward to welcoming you back soon.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
27 Oct 2024 by HT, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 26 Oct 2024
The rooms are ok. They are old and need to be remodeled. Carpet in hallways need to be clean or replaced. Had an odor to the hallway.The towels, sheets, blankets are stained and need to be thrown out. They filled our request at front desk every time which was good. Breakfast was good but need to rotate more variety. Will not stay at here again. Not for price and
Comment from Hotel Management
27 Oct 2024 by HT, Hotel Management
Thank you for taking the time to share your experience about your recent stay with. We are sorry to hear we did not meet your exceptions with the condition of the hotel. We are in plans for full renovation in January 2025 and we hope you will consider staying with us again.
by A verified traveler
Posted 24 Oct 2024
Someone should clean the pool
Comment from Hotel Management
24 Oct 2024 by Brian, Hotel Management
Thank you for the feedback
by A verified traveler
Posted 19 Oct 2024
Super close to Disneyland but not walkable. Lots of restaurants super close by. Easy to park.
Comment from Hotel Management
20 Oct 2024 by HT, Hotel Management
Thank you so much for taking the time to share your experience. We look forward to welcoming you back soon.
by A verified traveler
Posted 14 Oct 2024
Its was near so many places
Comment from Hotel Management
14 Oct 2024 by HT, Hotel Management
Thank you for staying with us.
