Ratings based on 1,249 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Sean G Assistant General Manager, Hotel Management
Great to see you enjoyed your stay and scored us a perfect 5. We look forward to seeing you again at the La Quinta Inn, Garden City NY.
by A verified traveler
Posted 14 Nov 2024
Nice , clean, affordable
Comment from Hotel Management
14 Nov 2024 by Joe.O, Hotel Management
Ralph,Thank you for the rating of your recent stay with us. Your feedback is important to our operation. We truly thank you and appreciate your business. Sincerely,Joe.O - General Manager
by A verified traveler
Posted 12 Nov 2024
Not modern
Comment from Hotel Management
12 Nov 2024 by Joe.O, Hotel Management
Doreen,Thank you for taking the time to rate our hotel. If there was anything we could have done to make your stay better, please let us know.Sincerely,Joe.O - General Manager
by A verified traveler
Posted 12 Nov 2024
I think this is a shelter. Hallway smelled of weed and curry. Thugs hanging in the lobby. Non smoking room with everyone smoking around you
Comment from Hotel Management
12 Nov 2024 by Joe.O, Hotel Management
Lino,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with my team and use it as a coaching tool. Please accept my apologies.Sincerely,Joe.O - General Manager
by A verified traveler from kissimmee
Posted 11 Nov 2024
Our room was infested with bed bugs
Comment from Hotel Management
11 Nov 2024 by Joe.O, Hotel Management
Shirley,I'm sorry that your stay wasn't what we hoped it would be. I will address the issues you mentioned in your survey and address them immediately. Please accept my apologies.Sincerely,Joe.O - General manager
by A verified traveler
Posted 11 Nov 2024
Property was poorly maintained, rooms did not feel clean. Hallways and space were very outdated and felt like a motel.
Comment from Hotel Management
11 Nov 2024 by Sean G Assistant General Manager, Hotel Management
Thank you for your feedback. We will look into addressing your concerns. We look forward to seeing you again. Thank you for choosing La Quinta.
by A verified traveler
Posted 11 Nov 2024
Rooms clean, professional staff. Decent breakfast.
Comment from Hotel Management
11 Nov 2024 by Sean G Assistant General Manager, Hotel Management
Happy to hear you enjoyed your stay! Thank you for choosing La Quinta Garden City.
by A verified traveler
Posted 9 Nov 2024
Smell was very bad, and the elevators didn't work
Comment from Hotel Management
9 Nov 2024 by Joe.O, Hotel Management
Dear Valued Customer,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with team and correct the issues you mentioned.Sincerely,Joe.O - General Manager
by A verified traveler
Posted 8 Nov 2024
One elevator was out of order
Comment from Hotel Management
9 Nov 2024 by Joe.O, Hotel Management
Richard,Thank you for the 5-Star review of your recent stay with us. We are delighted to hear that you enjoyed your stay, and we appreciate your business.Sincerely,Joe.O - General Manager
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Sean G Assistant General Manager, Hotel Management
It looks like we met and or exceeded your expectations. We look forward to your next stay with us here in Garden City. Sean G.Assistant General Manager
