Ratings based on 310 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
It was convenient and quiet. Ty!
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Pamela,We're delighted you found our hotel convenient and quiet. It was a pleasure having you as our guest!
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Pamela,We're amped to hear you had a fantastic stay with us! Please don't hesitate to contact us with any further comments or suggestions. We look forward to welcoming you back soon!
by A verified traveler
Posted 30 Oct 2024
Room clean and nice
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Ludwig, We are delighted to hear that you found our rooms clean and nice. Your feedback is important to us, and we strive to provide a comfortable stay for all our guests. If you have any further comments or suggestions, please feel free to reach out to us.
by A verified traveler
Posted 30 Oct 2024
Older but clean room. Comfortable bed.
Comment from Hotel Management
1 Nov 2024 by Manager, Hotel Management
Hello Steve,We appreciate your feedback on the cleanliness and comfort of our accommodations. Our team values your observations to ensure we maintain high standards for all our guests. We hope you had a pleasant stay overall and look forward to welcoming you back in the future.
by A verified traveler
Posted 26 Oct 2024
Toilet seat ready to fall off, room clean but old and need better repairs
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello Ludwig, We appreciate your feedback and regret to learn about the maintenance issues you encountered during your stay. Our team will address these to ensure a comfortable experience for future guests. Please feel free to reach out to our management with any further concerns.
by A verified traveler
Posted 25 Oct 2024
helpful friendly front office
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Jennifer,We appreciate your kind feedback regarding our helpful and friendly front office team. Our staff takes pride in providing excellent service to all guests, and we are delighted to hear about your positive experience. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team for further assistance.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello Mahmudnoor,We are delighted to hear that you had an excellent stay with us! We look forward to welcoming you back soon for another wonderful experience at our hotel.
by A verified traveler
Posted 10 Oct 2024
I booked a non-smoking room, and was put in a smoking room. My father has asthma, and was up all night with fits. The room itself was DISGUSTING. We had been diving all day, and just needed a place to sleep. I googled reviews, and they seemed pretty good. I was extremely unsatisfied.
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Taylor,We regret to hear about your experience. Providing a comfortable stay is our priority, and I apologize for any inconvenience caused. Your feedback is appreciated, and I encourage you to reach out to our management team directly to address your concerns further. We hope you will consider giving us another chance in the future.
by A verified traveler
Posted 30 Sep 2024
Checking in was quick and easy. There were plenty of parking spaces. The room was clean and the bed was comfortable.
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Hello Sharon,We are pleased to hear that you found your check-in process efficient and your room comfortable during your stay with us. Our team takes pride in ensuring a clean and welcoming environment for all our guests. We appreciate your kind feedback and hope to welcome you back in the future.
by A verified traveler
Posted 19 Sep 2024
The room was OK but not for a wheelchair. Furniture in the way for movement, Shower 6' tall and unreachable; switches not accessible to wheelchair; Door inconvenient; Lobby door not accessible. Cars parked in front of ramps to sidewalk; Handicapped parking did not have access to sidewalks; Breakfast very miniminal Gluten free not! beverage OJ. Nothing my husband could eat. Room next door noisy--walls thin. walk in Shower good but not able to use because of the neight. Toilet good with grab bars. Door swing in the way of the wheelchair. Bed comfortable and linens great. Window clouded over with AC on. From the wheelchair you couldn't open door, change heat/cooling; turn on lights, open refrigerator, but size was great
Comment from Hotel Management
20 Sep 2024 by Manager, Hotel Management
Hello Marvin,We apologize for the inconveniences you encountered during your stay. We take all feedback seriously and will use your comments to improve our accessibility features for all guests. Please reach out to our management team directly with any further concerns so they can address them accordingly. Thank you for sharing your experience with us.
