Ratings based on 60 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2024
Well located in the old town a short distance from the lake. Really nice, friendly hotel.
by A verified traveler
Stylish affordable little hotel .
Posted 31 Jul 2024 on HotelsWe loved the hotel, its small, stylish, well maintained with friendly family staff and laid back vibe . You can drive to hotel to leave luggage, parking is 10 min walk .
Id have liked more storage and a full length mirror .
Comment from Hotel Management
1 Aug 2024 by Giorgia , Hotel Management
Hi Joanna, We really appreciate that you enjoy your stay :) There is a full-length mirror inside the closet. Thank you! Grazie mille
by A verified traveler
Posted 28 Jul 2024
First impression - looks good. Decor good. Location good.
problem 1 - TV did not work apart form a few Italian channels, despite long list of available channels on list in the room. Told staff who did nothing about it.
problem 2 - if you like BOOM BOOM music until after midnight, then stay here . If you want to sleep, look elsewhere.
problem 3 - on check out we were asked for "room tax". Fine, but they would only accept cash. The other hotels we stayed at took credit card. When we explained that we did not have the cash, the proprietor started raising his voice and could suddenly speak English, which he apparently could not do earlier in our stay. Told him we had a bus to catch, but he was adamant that he would only take cash and told us to go to ATM. Not sure if this is a scam. As I said earlier the other hotels all took credit card
Overall a poor experience
Comment from Hotel Management
29 Jul 2024 by Giorgia , Hotel Management
Hi Alan, We are sorry you did not enjoy your stay!We are in the old town, music and noise until midnight are normal given the location. Maybe you were better reserve in a hotel without a central location. As for the TV, we did a resynchronization of the antenna, but it does not depend on us unfortunately the reception of foreign channels. We’re sorry they didn’t work. The Garda Tourist Tax - not the "room tax"- is a municipal tax, not ours, so we can request it as we prefer. We believe that you have not been corrected in your judgment of your experience by us only for minor inconveniences. However, We thank you for staying with us.
by A verified traveler
Posted 18 Jun 2024 on Hotels
Comment from Hotel Management
20 Jun 2024 by Giorgia , Hotel Management
Hello Dean, Thank you so much! We really appreciate that you enjoy your stay. Grazie
by A verified traveler
Lovely little hotel with wonderful staff
Posted 4 Nov 2023 on HotelsThe staff at this hotel is wonderful. So nice and so helpful. Georgia was so sweet. The rooms are nice and good sized. The bathroom shower is a bit tight but okay. My only negative comment is the lack of ventilation in the room and the non-working heat. It was very rainy when I was there and the room was very damp. There is no ventilation other than windows, which really isn't useful in the rain. All my clothes felt damp, even in the suitcase. It would have helped if the heat worked. To be fair, I didn't ask them since I was the only person staying in the hotel for a couple of the nights and I didn't want to be a bother.
by A verified traveler
Posted 29 Jun 2023
Just got back from a fantastic 4 night stay. Friendly and helpful management (and cleaners).
The hotel has been recently refurbished with really stylish (Hotel Indigo ish) decor, comfortable beds and very clean.
The location is fantastic. Literally yards to the Lake’s edge, shops, restaurants and mini supermarket.
5 min walk to the main bus station, which has excellent bus services.
5 min walk to the ferry service too.
Absolutely recommend staying here, excellent value for money, safe, quiet, and we will definitely stay here again.
Comment from Hotel Management
29 Jun 2023 by Giorgia , Hotel Management
Hi Sharon, Thank you so much!
by A verified traveler
Posted 23 Jun 2023
Comment from Hotel Management
29 Jun 2023 by Giorgia , Hotel Management
Thank you!
by A verified traveler
Posted 24 May 2023
Absolutely loved this property. Had a room with balcony overlooking street
-super clean
-great location
-very nice and helpful family run hotel
-breakfast8-10 (fruit pastry eggs yogurt cereal juice water, coffee machine w/cappuccino
I will be back! Garda is a great location to stay as the ferry dock is very close and the fast ferry runs from here. Others I met had to stop in Garda and then continue so it is a perfect location to pick. The hotel is right by ferry dock and many delicious restaurants.
I came via train to Preschia del Garda station. I got a prearranged taxi from Hôtel (20 minute drive) for 45 euro. The ferry was 68 euro for 3 day pass which included fast ferry .
I recommend staying at least 5 nights because Garda is huge and ferry trips can sometimes be all day to one town
This hotel was perfect for me
The shower is a good size
It can be lively at night but did not bother me . If I had to say one negative, The bed is very very firm. But that being said I never woke up with sore shoulder as I have done at other places across Italy. Very nice duvets and sheets.
I loved my stay THANK YOU
Comment from Hotel Management
25 May 2023 by Giorgia , Hotel Management
Hello Brenda! Thank you so much. We look forward to your next holiday on Garda lake!
by A verified traveler
Posted 5 Jul 2022
The hotel is fantastically situated for accessing the lake, shops and bars/restaurants in Garda.
The continental breakfast was really good and could be enjoyed outside at the front of the hotel.
Rooms were clean and our little balcony at the front was a nice addition.
I would stay here again for a short break in Garda.
by A verified traveler
Posted 14 Jun 2022 on Hotels