Ratings based on 513 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
Fantastic location, only 3min walk along the promenade to the shops and restaurants. Staff were friendly and helpful. Breakfast was beyond expectation
by A verified traveler
Posted 24 Jul 2024
I absolutely enjoyed my stay as it is Eliana , Carlotta and staff that make me welcome and feel like family. If I could give 10 stars as exceptional service from the staff . Miss Joycie New York
by A verified traveler
Posted 9 May 2024
Excellent location short walk to all amenities. Rooms spacious and clean, but would advise superior rooms on second or third floor. Staff very helpful. Bit of a steep climb to reception from entrance. Would definitely stay here again
by A verified traveler
Posted 26 Apr 2024
Great views from the balcony of the lake and extremely helpful staff
by A verified traveler
Posted 24 Apr 2024
The hotel was the cleanest I have ever stayed in. The staff was superb. The food outstanding.
by A verified traveler
Posted 11 Apr 2024 on Hotels
by A verified traveler
Posted 2 Nov 2023
Hotel was amazing; the breakfast and facilities were good. However, most of the staff members were cold towards us making us feel unwelcome possibly due to us being younger. Additionally other guests kept staring at us adding to us feeling unwelcome. Therefore I recommend if over the age of 21 or as a family.
by A verified traveler
Posted 15 Sep 2023
The hotel was excellent, staff , facilities and location make this a wonderful place to stay .
But our disappointment in the service from Expedia is hard to express , dreadful ..
Totally impossible to get hold of them and when our flight was cancelled we could not talk or email them .
by A verified traveler
Posted 12 Sep 2023 on Hotels
by A verified traveler
Posted 3 Sep 2023 on Wotif
Perfect position. Very comfortable and super friendly helpful staff
