Ratings based on 521 Verified Reviews

4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Oct 2024
Close to the town, it was extremely clean, great food and the staff were lovely.
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Very nice and very clean. Parking can be a real problem. The property is up a very steep hill, and walking up it can be a challenge. On our second night, we parked up at the top of the hill, by the entrance. Navigating that part of the hill was even worse!
5 out of 5
by A verified traveler

Posted 14 Oct 2024
This hotel is fabulous on all levels. The room was immaculate with an amazing lake view. The balcony was huge with sunbeds as well as table and chairs. The room was equipped with my favourite extras such as bathrobe and slippers, complimentary water, magnifying light-up makeup mirror and a range of toiletries. All staff are outstandingly friendly and helpful and everything seems to run like clockwork. The food is excellent; we were half board and could not fault any of the meals. The dining room is cosy and comfortable with a relaxed atmosphere. There was also the added bonus of complimentary tea and snacks every afternoon which were delicious. The hotel is ideally situated, just a 5 minute walk to the ferry stop and a 10 minute walk to the bus station. The only negative comment I could make is that the steep steps leading up from the road to the hotel are not very well lit at night, so could be dangerous for people with mobility issues. I would not hesitate to stay here again if we go back to Garda and would recommend this hotel to everyone, it is amazing.
5 out of 5
by A verified traveler

Posted 6 Oct 2024
Great staff, lovely views, lots of breakfast options and awesome dinner. Easy walk into shopping, ferry and restaurants. We’ll be back.
5 out of 5
by A verified traveler from Winnipeg

Posted 1 Oct 2024
The view was spectacular. Staff was so friendly. The food was incredible
5 out of 5
by A verified traveler

Posted 21 Sep 2024
Fantastic location, only 3min walk along the promenade to the shops and restaurants. Staff were friendly and helpful. Breakfast was beyond expectation
5 out of 5
by A verified traveler

Posted 24 Jul 2024
I absolutely enjoyed my stay as it is Eliana , Carlotta and staff that make me welcome and feel like family. If I could give 10 stars as exceptional service from the staff . Miss Joycie New York
4 out of 5
by A verified traveler

Posted 9 May 2024
Excellent location short walk to all amenities. Rooms spacious and clean, but would advise superior rooms on second or third floor. Staff very helpful. Bit of a steep climb to reception from entrance. Would definitely stay here again
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Great views from the balcony of the lake and extremely helpful staff
5 out of 5
by A verified traveler

Posted 24 Apr 2024
The hotel was the cleanest I have ever stayed in. The staff was superb. The food outstanding.