Ratings based on 35 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 12 Sep 2024
by A verified traveler
Posted 20 Jun 2024
Comment from Hotel Management
26 Jul 2024 by RL Reservation Agent, Hotel Management
Thank you!
by A verified traveler
Hidden house, good quality rooms
Posted 27 Apr 2024 on HotelsRooms are in very good shape, excellent wifi, aircon good. Good value for the price. Not a hotel, this is some house with rooms renovated to rent out. Caretaker on site, friendly but very little English. Building from outside looks like a house, right behind Bank of Guam. Close to Galleria, places to eat, but actual street is backside of gambling place, drunks, etc. outside
Comment from Hotel Management
28 May 2024 by RL Team, Hotel Management
Thank you, Gregg for leaving a review.Our team appreciate it and hoping to welcome you again soon!
by A verified traveler
Would Stay Again!
Posted 2 Jan 2024 on HotelsI overall really enjoyed staying at Residence Lodge. The room was nice and shower had great pressure and temperature. The property itself is small and no two rooms seems to be the same. The person who manages the property was very nice. The only "issue" was checking in. I recalled that the Residence Lodge and Hotel Americano had the same owner and operator. Once we trek 5 minutes to Hotel Americano it was a very easy process. I don't think this is the outlined process but I share this in case it helps anyone else who arrives at the property and is unsure of what to do. I really appreciated Mitchelle for assisting us in that regard. Our rate included breakfast, which I was not sure what to expect. It consisted of meat, hash browns/rice, eggs, and fruit. Overall it was very enjoyable. The Wi-Fi was fast and the property is in a nice area. I would definitely stay again.
by A verified traveler
Posted 27 Nov 2023
This hotel is actually Hotel Americano. It also has changed addresses. NOBODY told me when I booked the room, and I drove around Garapan for a couple of hours until I broke down and had to get a card to call. A guy met me near the original address and I followed him as he drove me to the new address.
The people who run the place are quite nice. (They gave me lots of information and helped plan a trip to Tinian.). The room refrigerator I had barely worked, but the wifi was good.
They REALLY need to fix their listing to reflect the new name and address of the hotel, to avoid problems for future visitors.
by A verified traveler
Posted 8 Jan 2023
Comment from Hotel Management
6 Mar 2023 by RL Team, Hotel Management
Thank you Hitomi :)
by A verified traveler
Posted 18 Dec 2022
Great location for the price. Fantastic service.
Comment from Hotel Management
19 Dec 2022 by RL Team, Hotel Management
Thank you Mr. Frank! Our best regards!
by A verified traveler
Posted 13 Nov 2022
by A verified traveler
Posted 5 Nov 2022
Staff was very friendly and accommodating. Room was very clean and comfortable. Gated area provides safety and privacy.
Comment from Hotel Management
10 Nov 2022 by RL Team, Hotel Management
Thank you so much Mr. Rodney for leaving a perfect review! We appreciate it! Take care!RL Team
