Ratings based on 15 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
My stay
Posted 11 Aug 2021 on HotelsRooms are clean. Services are good. Food is really good. Mattress were bit hard but hotel offered to use some blankets to make it softer. Water pressure and temperature were changing some time, not a big deal but better to be fixed.
Comment from Hotel Management
12 Aug 2021 by Vusal Isgandarov, Front Office Team Leader, Hotel Management
Dear Guest, Thank you for choosing Ramada Plaza by Wyndham Gence. We are glad you enjoyed your stay and hope to see you again in the nearest future.
by A verified traveler
Posted 31 Jul 2021 on Hotels
Comment from Hotel Management
2 Aug 2021 by Vusal Isgandarov, Front Office Team Leader, Hotel Management
Dear Guest, Thank you for your feedback. Hope to see you again in the nearest future.
by A verified traveler
Posted 30 Oct 2019
Overall nice hotel with quiet location. Note location is a bit away from centre. Staff can have limited knowledge about things. At breakfast for some strange reason tea was hidden? I always had to ask but noticed other local guests would be given to them. Strange.
by A verified traveler
Posted 31 Aug 2019
Comment from Hotel Management
4 Sep 2019 by Samira Rustamova, Front Office Manager, Hotel Management
Dear Guest.
Thank you for your review. Hope to see you again at Ramada Plaza by Wyndham Gence.
by A verified traveler
Posted 19 Aug 2019 on Hotels
Comment from Hotel Management
4 Sep 2019 by Samira Rustamova, Front Office Manager, Hotel Management
Dear Guest.
Thank you for your review. Hope to see you again at Ramada Plaza by Wyndham Gence.
by A verified traveler
Fix the sauna please
Posted 19 Apr 2019 on HotelsIt's probably the nicest hotel in the city, that being said it's not within walking distance to the main CBD, so you'll need to arrange for transportation. Luckily taxis are cheap and plentiful. Overall the stay was fine, my only complaints was that the Aircon was not working during my entire stay so I couldn't control the room temperature at all, other than opening the window. Also the sauna was not working either, which was one of the main reasons I booked this hotel in the first place. Breakfast was pretty good. There is no egg/omelette bar like many hotels around the world offer, but they do have scrambled eggs as part of the buffet. The breakfast staff were very good and very attentive!
Comment from Hotel Management
6 May 2019 by Administration, Hotel Management
Good day, Mr. Grunstra.
We really appreciate your feedback, the information is important to us.
Kindly, note that during your stay our steam sauna was out of service, but we also have another hot sauna.
Hope during your next stay you will enjoy all the hotel facilities.
Thank you for choosing Ramada PLaza by Wyndham Gence!
by A verified traveler
Posted 22 Dec 2018 on Hotels
Comment from Hotel Management
12 Feb 2019 by Ramada Plaza by Wyndham Gence, Hotel Management
Dear Guest,
Thank you for your feedback.
Wish to see you again at Ramada Plaza by Wyndham Gence.
by A verified traveler
Basic and middle of no where
Posted 21 Sep 2018 on HotelsIt can’t be a 5 star hotel no chance. I would say 3 stars. Staff can’t speak English and food was average. Not many choices.
Comment from Hotel Management
13 Oct 2018 by Ramada Plaza Gence Team, Hotel Management
Dear Guest.
Thank you for posting a review following your recent stay at Ramada Plaza Gence. We truly appreciate your thoughts. We hope, that we get the opportunity to welcome you back to Ramada Plaza Gence very soon.
by A verified traveler
Posted 28 Aug 2018 on Hotels
It was an amazing hotel. It was quite strange - for a medium sized city in the Azerbaijani hinterland, the hotel was extremely luxurious and professional with an excellent range of facilities. You would not expect there to be such a nice hotel in such a relatively remote city. We were very impressed and would strongly recommend.
Comment from Hotel Management
1 Oct 2018 by Ramada PLaza Gence, Hotel Management
Dear John,
Thank you very much for sharing your feedback regarding your recent stay. It is always a pleasure to receive positive feedback, especially read such a nice words about Ramada Plaza Gence. Hope your next visit will be as pleasant as the previous one.
Kindest regards,
Ramada Plaza Gence
by Fraser
Posted 20 Mar 2017 on Hotels
Stayed in a cottage which was basically a one bedroom apartment overlooking the outdoor swimming pool. The accommodation was very comfortable with plenty of amenities with the fruit bowl a very welcome gift in the room. Would be great place to stay in the summer
