Ratings based on 8 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2022
Good courteous staff. Good was good.
However, there is mismatch in room tyoe listed in Expedia site and actual rioms in hotel... overall quality of rooms can be improved
by A verified traveler from San Francisco
Posted 23 Oct 2018
We had booked three rooms for two nights. After traveling on road for almost 14 hours we got to the hotel at 9pm we found out that they didn’t have our reservation. I showed the our confirmation from Expedia. They said that Expedia had not connected them. What? After a long wait they offered us ‘standard’ rooms instead of ‘primier’ that we had booked. They said the next day they will move us to the primier rooms. When we got to our rooms we found the bed sheets and pillow covers were dirty and stained. We waited for them to change the bed sheets. We had had enough, next morning we canceled the next day’s reservation and moved to another hotel.
Comment from Hotel Management
26 Oct 2018 by Nitesh, Hotel Management
Dear Sir, Thank you for sparing your valuable time to share your feedback about The Udaan, Woodberry Hotel and Spa. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
by A verified traveler
Posted 19 Jan 2018 on Hotels
Toilet was blocked, someone looked at it but didn't fix it.
Comment from Hotel Management
21 Jan 2018 by Nitesh chettri, Hotel Management
Dear Sir,
Greeting from Udaan Hotels & Resorts!!
Thankyou for taking your time to give a feedback regarding the problem which you have faced in your stay, we are extremly sorry for the inconvinient and we are working on this. As a new hotel we are trying to do our best to give our guest a memorable stay. Hope to see you again with our best service to you.
Regards.
by Ravi
Luxurious stay
Posted 5 Jan 2018 on HotelsIt was an amazing stay..the hotel was fabulous.it was way too more worth of money we paid..the best hotel so far in our trip
Comment from Hotel Management
8 Jan 2018 by Nitesh chettri, Hotel Management
Dear Sir,
Thank you for sparing your valuable time to share your feedback about The Udaan Yashshree, Woodberry Hotel and Spa. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan Yashshree are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits.
Kind regards,
Nitesh chettri
by G Bhoomesh
Posted 26 Nov 2017 on Hotels
Excellent staff& property, nicest& friendly property Manager, front office& and very caring Restaurant Manager
Comment from Hotel Management
29 Nov 2017
Dear Sir,
Thank you for sparing your valuable time to share your feedback about The Udaan Yashshree, Woodberry Hotel and Spa. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan Yashshree are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits.
Kind regards,
Nitesh chettri
Recommended
for Everyoneby A verified traveler from Delhi
Nice hotel
Posted 10 Oct 2017Very good experience at this. Staff are cooperative and very prompt.
Comment from Hotel Management
3 Nov 2017 by Nitesh chettri, Hotel Management
Dear Sir,
Thank you for sparing your valuable time to share your feedback about The Udaan Yashshree, Woodberry Hotel and Spa. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan Yashshree are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits.
Kind regards,
by Jishnu
Awesome stay
Posted 1 Oct 2017 on HotelsIts an awesome experience in the hotel. I love to stay there if again I 'm in gangtok. All the staffs are very well mannered with a very lovely pleasant smile. Location is a bit far away from MG Market but easily can catch a share cab at Rs20 just before the hotel. At the very first time I thought the food price is very costly in the hotel but next I can understand this is the scenario of whole gangtok, so don't worry about that. Only thing I wanna add with the hotel that if possible than add ceiling fan because sometimes its got suffocation in room. Otherwise this is one the best categories hotels in gantok.
I forget to ask the name of few stuffs of the hotel, so that I can specially thanks them for their sweet and lovely behavior, Basically those two sweet and lovely ladies from reception and the lady, I hope who is restaurant manager.
Comment from Hotel Management
3 Nov 2017
Dear Sir,
Thank you for sparing your valuable time to share your feedback about The Udaan Yashshree, Woodberry Hotel and Spa. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan Yashshree are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits.
Kind regards,
Nitesh chettri
by A verified traveler
와이파이
Posted 11 Aug 2018 on Hotels갱톡에서 가장 깨끗한 숙소 중 하나. 와이파이가 불가했으며 프런트에 문의했으나 같은말(비밀번호를 넣었는가? 당신의 층것으로 와이파이를 접속했는가?)만 반복하고 그렇게 했다고 2~3번 반복하자 그럼 어쩔수 없다며 날씨때문이라고 답변함.
에어컨 없었으나 덥지는 않았고, 조금 습하긴 했음
Comment from Hotel Management
16 Aug 2018 by Nitesh chettri, Hotel Management
Dear Sir, Thank you for sparing your valuable time to share your feedback about The Udaan, Woodberry Hotel and Spa. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Udaan Yashshree are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards, Nitesh chettri
