Ratings based on 875 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
Nice location, plenty place to dine. Close to Gimpo airport and the arboretum.
Comment from Hotel Management
17 Oct 2024 by SR호텔 마곡, Hotel Management
Dear Guest, Thank you very much for taking the time to share your experiences.We are glad to hear that you liked the hotel and our service suit you. We shall look forward to welcoming you back again soon!
by A verified traveler
Posted 18 Sep 2024
Good
by A verified traveler
Posted 11 Jul 2024
Booked this hotel last minute for a layover in Seoul. We chose this hotel as it had a pool, but when we got there, they told us that the pool is only open from 12:00-8:00 PM, with the check out time being 11:00 AM. So we would not have access to the pool. AND - they will charge extra if we want to use the pool.
The AC unit was not turned on in our room so it was 30°c, if only stays on if there’s a room key in the hole.
The area around the hotel was great for food options.
Comment from Hotel Management
12 Jul 2024 by SR호텔 마곡, Hotel Management
Dear Guest, Thank you very much for taking the time to share your experiences.We are glad to hear that you liked the hotel and our service suit you. We shall look forward to welcoming you back again soon!
by A verified traveler from Saskatoon
Posted 19 Jun 2024
Great room with nice features. Breakfast was really appreciated.
Comment from Hotel Management
20 Jun 2024 by SR호텔 마곡, Hotel Management
Dear Guest, Thank you very much for taking the time to share your experiences.We are glad to hear that you liked the hotel and our service suit you. We shall look forward to welcoming you back again soon!
by A verified traveler from Chula Vista
Posted 20 Nov 2023
Hotel staff extremely helpful on customer's needs
Comment from Hotel Management
22 Nov 2023 by SR HOTEL, Hotel Management
Dear Guest, Thank you for taking the time to review your stay with us. We are pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
by A verified traveler
Posted 15 Nov 2023 on Hotels
For the price, very clean/modern feel! Would definitely stay again. No major complaints - one thing is it was pretty confusing which buttons turned on which lights.
Comment from Hotel Management
22 Nov 2023 by SR HOTEL, Hotel Management
Dear Guest, Thank you for taking the time to share your experiences.We are glad to hear that you liked the hotel and our service suit you. We shall look forward to welcoming you back again soon!
by A verified traveler
Okay
Posted 3 Oct 2023 on HotelsOkay hotel, pleasant staff. My big complaint was the room safe, had 1 code, "1234", printed on the safe, could not be changed. Seems like an inventation, why bother having a safe?
Comment from Hotel Management
5 Oct 2023 by SR HOTEL, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback with us.We would like to apologize your experience in our hotel.Kindly be informed that our staff could help you to change the password if there is a problem.We hope to have the opportunity to serve you better in the future.
by A verified traveler
Posted 27 Sep 2023 on Hotels
Comment from Hotel Management
5 Oct 2023 by SR HOTEL, Hotel Management
Dear Guest, Thank you for taking the time to review your stay with us. We look forward to welcoming you back in the near future.
by A verified traveler
Posted 27 May 2023
Beautiful, spacious room. Extremely helpful staff. Magnificent view from the roof top pool.
Comment from Hotel Management
29 May 2023 by SR HOTEL Magok, Hotel Management
Dear Guest,Thank you for sharing this positive review.We are glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.
by A verified traveler
Posted 7 May 2023
Comment from Hotel Management
29 May 2023 by SR HOTEL 마곡, Hotel Management
안녕하세요 고객님, SR 호텔 마곡점입니다. 소중한 시간을 내시어 투숙 경험을 공유해셔서 감사합니다.앞으로도 더욱 편리한 환경과 서비스로 모실 수 있도록 더욱 노력하겠습니다. 감사합니다.
