Ratings based on 101 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jun 2021 on Hotels
Total scam!!! 😡😡😡
On Hotels.com it is advertised as an hotel while it was an old motel, there was no bathroom door and the sink was outside the bathroom and in the middle of the room. The room was small and hot and the hotel itself is old, very far from the pictures on the website. It looked nothing like the pictures.
They gave us amenities at the check in like in a motel, including condoms.. very disappointed. The room was very small, no space no walk or where to put the luggage.
There is supposed to be free parking in front of the hotel but when we arrived there was no free space and they made us park in a parking lot near by, it was the first time to stay in a hotel without a parking lot for its customers.
Also the area nearby is not good, full of old bars and drunk people at night.
With the money we paid for this motel (120,000 won circa) we could have gone to a decent hotel in Gangneun.
Comment from Hotel Management
21 Jun 2021 by leetaeho, Hotel Management
Hello, this is Louis Hotel. First of all, I'm very sorry for the inconvenience. I'll tell you about the misunderstanding. In the case of the parking lot, we have guided you to our parking lot, and in the case of the room, I will tell you that it is the same as the hotel picture. We ask for your understanding as the surrounding atmosphere is something we cannot solve. If you visit us again next time, we will welcome you with a better appearance. Thank you.
by A verified traveler
Posted 17 Nov 2019 on Hotels
Great value for the price. Walking didtance from the train station and central market place.
by A verified traveler
Posted 25 May 2019 on Orbitz
Its a family run hotel, staff understand English and rooms spacious and quiet. European bathrooms. Air conditioning and tv. 5 minute walk to/from Gangyeon Station and to surrounding shopping/eating/bar areas. Lots of water bottles available. Enjoyed this clean, personable, non-corporate/non-stiff hotel.
Comment from Hotel Management
1 Aug 2019 by manager of Louis Hotel, Hotel Management
Hello, I'm the manager of Louis Hotel.
Thank you very much for using our hotel.
Thank you for writing such a good review. Our staff are also grateful for the good reviews. I'll pay you back with a better service.
by A verified traveler
cozy
Posted 1 Nov 2018 on Hotelscozy, little room (but I think they have larger rooms if you pay a little more).
Comment from Hotel Management
3 Nov 2018 by 루이스 매니저, Hotel Management
안녕하세요 루이스 호텔 매니저입니다.
후기 올려주셔서 감사합니다.^^
큰방들도 있으니 다음에 오실때 문의주세요~
다음에 오실때는 더 좋은 서비스로 보답하겠습니다.
감사합니다.^^
by A verified traveler
Posted 15 Oct 2018 on Hotels
Very clean, new hotel. Comfortable stay. Close to KTX station. So surprise there are two hair dryers inside room, one of which can let hair get dry quickly. There is also a fan that enables my clothing to get dry if turn on the fan overnight. Power charger line also provided.
However, need to travel around 40-50 mins to go to the beach.
Comment from Hotel Management
26 Oct 2018 by 김수한, Hotel Management
안녕하세요 저는 루이스호텔 지배인입니다.^^
저희 호텔을 이용해주셔서 감사합니다.^^
이렇게 다른 고객님들한테도 도움이 될만한 좋은 후기를 남겨주셔서 정말 감사합니다.^^
하지만 잘못된 정보가있어서 하나 알려드릴게요
경포해변이나 안목해변은 자동차로 10분이면 도착합니다. 또 정동진해변 주문진해변도 20분정도면 도착합니다.
그래도 이렇게 좋은 후기 남겨주셔서 정말 감사드립니다.^^
by A verified traveler
Posted 15 Aug 2024 on Hotels
by A verified traveler
Posted 5 Aug 2024 on Hotels
by A verified traveler from Meguro
Posted 12 Jul 2024
I visited my Korean friends and they live in near Luice Hotel so there are much conveniented stay in Gangneung for us.
And I also recnmend the shop of dry fish there are next door from Luice Hotel.
by A verified traveler
Posted 24 Jun 2024 on Hotels
OTT를 즐길 수 있는 장점이 있고 퇴실시 얼음물도 제공해서 좋음
by A verified traveler
Posted 16 Jun 2024 on Hotels
