Ratings based on 43 Verified Reviews

4.0 out of 5
100% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Birthday stay

Posted 26 Dec 2019 on Hotels
This is a fabulous and new hotel.The room was spacious and bathroom was superb, clean and tidy at all times with a big bath tub, loved it! The pool and gym was well equipped and front desk staff were friendly and helpful. Their breakfast buffet was exceptional with a huge variety of choices. Jerry their concierge was spot on with all enquiries and aspects and was very friendly. Will definitely stay again
Comment from Hotel Management
3 Jan 2020 by Communications Manager, Hotel Management
Dear Guest, we appreciate you taking the time to share with us your experience while at our hotel. Thank you for your positive comments. We are continuously working with our team to ensure flawless service and to produce the great experiences for your guests. We are glad that you enjoyed your stay. We will let Jerry and Front Desk team know about the wonderful comments you shared. We look forward to welcoming you back to discover Zhongshan soon. Have a nice day!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2019 on Hotels
4 out of 5
by A verified traveler

Posted 4 Nov 2019 on Hotels
Comment from Hotel Management
5 Dec 2019 by Communications Manager, Hotel Management
尊敬的宾客,您好,感谢您最近选择入住中山保利艾美酒店!同时非常感谢您愿意抽出宝贵的时间和我们分享您的入住感受。酒店距离中山北站约10分钟车程,距离市区约20分钟车程,交通便利。酒店旁边是保利购物广场,您可选购您所需要的物品。酒店的设计风格融合了现代美学与中山本地文化,打卡点可多达22个。我们真诚的欢迎您再次入住,祝您生活愉快,谢谢。
4 out of 5
by A verified traveler

Posted 21 Aug 2019
the property is very new and looks good, however the software still need to upgrade. We went to have breakfast in the morning down to café and it serves buffet which has relative good spread however, there is no waitering at all. no waiters or waitress at sight so we need to find a table that has placement of fork and knife. Lot of dirty tables that were not clear off. Went to Chinese restaurant and food is quite good and there were enough people serving so that was good. We have ordered some room service, the food is quite good however the floor of my suite is full of stains from the table rollers and shoes of the person that deliver the food so they must have pass through area of dirt before they came in our room so that need to be look at.
Comment from Hotel Management
9 Sep 2019 by Communications Manager, Hotel Management
Dear Guest, thank you for choosing Le Méridien Zhongshan as your preferred accommodation and taking your time to share your experience with us. Regarding the issue you mentioned, we have reflected to our management team and take the action plans immediately.We are sorry to bring the unpleasant experience to you during your stay. Your feedbacks are important for us. We look forward to welcoming you back to discover Zhongshan. Have a nice day!
4 out of 5
by A verified traveler

Posted 27 Dec 2018
expedia show included amenities Free Dinner Breakfast Buffet, but the hotel only provide two Breakfast Buffet and one ppl Free Dinner.
Comment from Hotel Management
3 Jan 2019 by Marketing Communications Manager, Hotel Management
Dear Anonymous, thank you for choosing Le Méridien Zhongshan as your preferred accommodation again and taking your time to share your experience with us. As the issue you mentioned, could you please provide more details, such as your reservation number for us. So that we can look into this case. We are sorry for the inconvenience caused you and look forward to welcoming you back to witness the improvement in the near future. Have a nice day!
5 out of 5
by A verified traveler

Posted 19 Nov 2018 on Hotels
Comment from Hotel Management
20 Nov 2018 by Marketing Communications Manager, Hotel Management
Dear Kwok Hung, thank you for choosing Le Méridien Zhongshan as your preferred accommodation and taking your time to share your experience with us. We are glad that you rated 5 for our property.Your feedback are important for us. We look forward to welcoming you back to witness the improvement in the near future. Have a nice day!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Agréable sejour

Posted 27 Jul 2024 on Hotels
Chambre spacieuse, agréable, pratique pour travailler. Petit déjeuner varié , personnel très agréable
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Apr 2024 on Hotels