Ratings based on 447 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Haarlem
Posted 18 Oct 2024
This is a really beautiful building and resort area. I would highly recommend it for a family getaway and will almost certainly do so when its summer again. Highlights for me were the spa area, the grounds and outdoor pool area, the short distance from the airport, and the delicious meals.
Comment from Hotel Management
18 Nov 2024 by GM , Hotel Management
Dear Sir,Thank you so much for your wonderful feedback about The Residence Tunis! We're thrilled to hear that you enjoyed the beauty of our resort, including the spa, lush grounds, and outdoor pool area. It's also great to know that the convenience of our location and the delicious meals made your stay even more enjoyable.We would be delighted to welcome you and your family back for a summer getaway at The Residence Tunis. Looking forward to your next visit!Best regards,Mehdi BelkhodjaGeneral Manager
by A verified traveler
Posted 9 Oct 2024
by A verified traveler
Posted 1 Oct 2024
تزد. تا
Comment from Hotel Management
8 Oct 2024 by GM , Hotel Management
Dear Sir,Thank you for your positive feedback about your stay at The Residence Tunis! We are delighted to hear that you had an enjoyable experience. Our team is dedicated to providing excellent service, and it’s wonderful to know that you felt well taken care of. We look forward to welcoming you back for another memorable stay.Best regards,Mehdi BelkhodjaGeneral Manager
by A verified traveler
Posted 23 Sep 2024
Quite nice area
Comment from Hotel Management
8 Oct 2024 by GM , Hotel Management
Dear Sir,Thank you for your feedback! We’re delighted to hear that you found the area around The Residence Tunis to be quite nice. Our location offers a beautiful blend of tranquility and accessibility, with stunning views and nearby attractions to explore. We take pride in providing our guests with a peaceful retreat while still being close to local culture and dining options. We look forward to welcoming you back soon to experience more of what our wonderful surroundings have to offer.Best regards,Mehdi BelkhodjaGeneral Manager
by A verified traveler from West Hills
Posted 23 Sep 2024
Excellent service 7 star hotel
I do recommend this hotel
Comment from Hotel Management
8 Oct 2024 by GM , Hotel Management
Dear Madam,Thank you for your fantastic feedback! We’re delighted to hear that you received excellent service during your stay at The Residence Tunis. Our team is dedicated to providing a memorable experience for each guest, and it’s wonderful to know that we met your expectations.Your recommendation is truly appreciated, and we’re glad you enjoyed your time with us. We look forward to welcoming you back for another exceptional stay, where you can experience even more of what our hotel has to offer.Best regards,Mehdi BelkhodjaGeneral Manager
by A verified traveler
Posted 22 Sep 2024
by A verified traveler from West Hills
Posted 21 Sep 2024
Best Hôtel service, cleanest and most reliable customer experience I love it highly recommend it
Comment from Hotel Management
8 Oct 2024 by GM , Hotel Management
Dear Madam,Thank you for your incredible feedback! We’re thrilled to hear that you found our hotel to offer the best service and cleanliness. Providing a reliable and enjoyable customer experience is our top priority, and it’s wonderful to know we met your expectations.Your recommendation means so much to us, and we’re glad you loved your stay at The Residence Tunis. We look forward to welcoming you back for another exceptional experience.Best regards,Mehdi Belkhodja
by A verified traveler from Apopka
Posted 9 Sep 2024
The staff was welcoming. The breakfast featured Tunisian cuisine as well as European fair. Extra large outdoor pool and very nice indoor pool as well. Lots of security
Comment from Hotel Management
8 Oct 2024 by GM , Hotel Management
Dear Madam,Thank you for your wonderful feedback! We’re delighted to hear that you found our staff welcoming and enjoyed the variety of options at breakfast, including both Tunisian cuisine and European fare.It’s great to know that you appreciated our extra-large outdoor pool and the lovely indoor pool as well. We take guest safety seriously, and we’re glad you felt secure during your stay. We hope to welcome you back to The Residence Tunis for another enjoyable experience.Best regards,Mehdi BelkhodjaGeneral Manager
by A verified traveler
Posted 31 Aug 2024
I liked the hotel restaurants
Comment from Hotel Management
2 Sep 2024 by GM , Hotel Management
Dear Sir,Thank you for your positive feedback!We’re delighted to hear that you enjoyed the dining experience at our hotel restaurants. Providing a memorable culinary experience is important to us, and it’s great to know that we met your expectations.We look forward to welcoming you back and hope you have the opportunity to explore more of our dining options on your next visit.Best regards,Mehdi BelkhodjaGeneral Manager
by A verified traveler
Posted 30 Aug 2024
This was the best hotel I have ever stayed at in my life. Highly recommend and will definitely go back again!
Hotel
5 star modern/traditional architecture and furniture is 100/10, it was very luxurious. I really felt it had embraced the Tunisian culture and I left feeling I had truly immersed in the culture. The reception is stunning with high ceilings, and you walk in to the incredible smell of jasmine. Our room was clean with an excellent layout (large shower and bathroom and king size bed) with a balcony out to the amazing pool and palm trees. The staff were kind and very keen to accommodate and please- we made friends with Anis who was so kind and attentive. They have a private beach you can walk to. The breakfast was also of very high quality- excellent options of both continental and traditional foods with a separate bambini and Tunisian bread stand outside freshly made in front of you. Didn’t make use of the spa and they had a small gym but had enough equipment required for me. Pool was pristine. The plants such as palm trees and olive trees are beyond beautiful.
Location
The hotel is next to a mall that has conveniently a carrefour and hairdressers that we used regularly at a very cheap price (had events to go to). The hotel is far from the souk but only 20 mins from La marsa and given taxi is so cheap this was honestly not an issue.
Comment from Hotel Management
2 Sep 2024 by GM , Hotel Management
Dear Madam,Thank you so much for your incredible review!We are thrilled to hear that your stay at The Residence Tunis was the best hotel experience you have ever had. Your detailed description of our modern/traditional architecture, luxurious furnishings and the immersion in Tunisian culture is truly heartwarming. We’re delighted that the stunning reception area, the aroma of jasmine "Néroli", and the beautiful pool and palm trees made such a positive impression.It’s wonderful to know that you found your room to be clean and well-appointed and that our staff, particularly Anis, were able to make your stay even more enjoyable. We are also pleased to hear that you appreciated our private beach, high-quality breakfast, and the beautiful surroundings, including the palm and olive trees.Thank you for mentioning the convenience of our location, the nearby mall and the ease of getting around. We aim to provide a seamless and memorable experience for our guests, and your feedback is truly appreciated.We look forward to welcoming you back and hope your next visit will be just as exceptional.Best regards,Mehdi BelkhodjaGeneral Manager
