Ratings based on 100 Verified Reviews
4.4 Room cleanliness
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Would prefer to have daily housekeeping
Comment from Hotel Management
31 Oct 2024 by Citadines La defense , Hotel Management
Dear guest,Thank you for taking the time to write this review.Receiving your feedback helps us to continually improve our service delivery. we took note that you prefer daily housekeeping, although some standard services are already included to the room rate, other optional services can be chosen, chargeable at nominal rates, based on their schedules and lifestyle preferences, please note that daily or weekly housekeeping with replenishment of amenities, is one of these additional services that we offer. Yours sincerely,
by A verified traveler
Posted 12 Oct 2024
Staff very good, great place for a base to explore Paris
Comment from Hotel Management
14 Oct 2024 by The Management Team, Citadines La Défense Paris, Hotel Management
Dear Anthony, Thank you very much for your positive feedback! We're delighted that our team helped make your stay enjoyable and that you found our location perfect for exploring Paris. We look forward to welcoming you again on your next visit!
by A verified traveler
Posted 9 Oct 2024
Nice to have a shoehorn at rooms
Comment from Hotel Management
10 Oct 2024 by Oksana, Hotel Management
Dear Iman,Thank you for your positive feedback and for highlighting the convenience of having a shoehorn in the room.You can purchase them at the reception for 2. We look forward to welcoming you back soon and providing an even better experience next time.Best regards,Oksana. Reception
by A verified traveler
Posted 12 Sep 2024
It was very clean, compact, comfortable and the rooms were well-equipped
Comment from Hotel Management
18 Sep 2024 by Oksana, Hotel Management
Daer Taina,Thank you for your kind feedback! We are delighted to hear that you found the room clean, comfortable, and well-equipped. We hope to welcome you back again soon!Best regards,Oksana. Reception
by A verified traveler
Good but not great
Posted 19 Aug 2024 on HotelsI would say the Hotel was average given the 4 Star rating. This is a functional hotel next to a metro and rooms are ok. Beds very comfortable and space was good. Bathrooms very small.
Comment from Hotel Management
19 Aug 2024 by Front office , Hotel Management
Dear Mark, Thank you for your feedback. We're glad to hear that you found the beds comfortable and appreciated the room space. We understand that the size of the bathrooms might have been less than ideal, and we'll take that into consideration. We aim to provide a comfortable and convenient stay for all our guests and appreciate your comments as they help us improve. We hope to have the opportunity to welcome you back in the future.Best regards
by A verified traveler
Posted 21 Jul 2024
Únicamente podrían tener un área de Gym y de lavandería
Comment from Hotel Management
22 Jul 2024 by Oksana, Hotel Management
Dear Kimberly,Thank you for your feedback. We are pleased to know that you enjoyed yous stay in our property. We would like like just confirm you that we have the laundry service at the reception open 24/24h. Looking forward to welcome you back soon. Best regards,Oksana. Reception
by A verified traveler
Posted 18 Jul 2024
Property is clean, secure, quiet and close to metro station.
Comment from Hotel Management
20 Jul 2024 by Oksana, Hotel Management
Dear Erwin,Thank you for your positive feedback! We're delighted to hear that you found our property clean, secure, quiet, and conveniently located near the metro station.We look forward to welcoming you back soon.Best regards,Oksana. Reception
by A verified traveler
Posted 8 Jul 2024
Comment from Hotel Management
12 Jul 2024 by Oksana, Hotel Management
Dear Jaime,Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. We look forward to serving you again soon!Best regards,Oksana. Reception
by A verified traveler
Posted 24 Jun 2024 on Orbitz
Small rooms but great
Comment from Hotel Management
27 Jun 2024 by The Management Team, Citadines La Défense Paris, Hotel Management
Dear Joseph, Tank your for your comments, We hope to see you soon in our residence!
by A verified traveler
Posted 6 Jun 2024
Was good. Quiet in rooms but got a bit hot and couldn’t figure out how to regulate the heating so just opened doors onto the balcony which helped but opening them meant lots of noise from street traffic. Generally was clean and very cosy. Staff were friendly and helpful. Location absolutely great for getting into Paris by metro. I’d recommend.
Comment from Hotel Management
13 Jun 2024 by Oksana, Hotel Management
Dear Michelle,Thank you for your feedback! We're glad you enjoyed the quiet and cosy atmosphere, as well as our convenient location. We apologize for the issue with the heating and the street noise. We appreciate your recommendation and hope to welcome you back soon!Best regards,Oksana. Reception
