Ratings based on 407 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Austin
Posted 2 Jan 2025
The name was a giveaway for the size, number of, and quantity/quality of the amenities - snug. Incredibly tiny room, including an awfully designed bunk bed that caused all 3 adults to repeatedly bang/injure their heads. The room had no bedside tables, poorly placed power outlets and not enough space to place luggage. The bathroom was half the size of the room and spacious. The parking location and size was like the hotel - tiny/snug and dangerously designed.
Great location, right on Quay Street, with everything walkable, but makes sleep impossible with the noise - where some other hotels have good sound insulation, this one had none.
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
31 Dec 2024 by TheSnugTownhouse, Hotel Management
Hi Amy,Thank you for taking the time in giving us a review. We are pleased that you thoroughly enjoyed your stay with us and we hope to welcome you back upon your next trip to Galway.Best regards,Rory The Snug Townhouse
by A verified traveler
Posted 21 Dec 2024
Room was spacious. A little loud. Stairs only to get to room.
Comment from Hotel Management
23 Dec 2024 by TheSnugTownhouse, Hotel Management
Hi Lynn,Thank you for taking the time in giving us a review. We are glad that you enjoyed your stay with us. We hope to welcome you back upon your next visit to Galway.Best regards,RoryThe Snug Townhouse
by A verified traveler
Posted 21 Dec 2024
No lift. Very difficult for guests with physical limitations. Staff always helped bring bags up the stairs. But the staff are proper lovely, the rooms comfortable and clean. Great location!!!
Comment from Hotel Management
23 Dec 2024 by TheSnugTownhouse, Hotel Management
Hi Richard,Thank you so much for taking the time in giving us a lovely review. We are very glad that you thoroughly enjoyed your stay with us. If there is anyone with physical limitations, we do offer rooms on the main floor as well. We hope to welcome you back again soon.Best regards,RoryThe Snug Townhouse
by A verified traveler
Posted 17 Dec 2024
Situated right in the center, the snug townhouse is the perfect option for anyone coming to visit.
Comment from Hotel Management
18 Dec 2024 by TheSnugTownhouse, Hotel Management
Hi Darya,Thank you so much for the lovely review! We are pleased that you thoroughly enjoyed your stay with us. We hope to welcome you back upon your next visit to Galway.Best regards,RoryThe Snug Townhouse
by A verified traveler from san jose
Posted 7 Dec 2024
Excellent location on a beautiful street. A little loud but they offer earplugs. Overall it was great. Spacious room
Comment from Hotel Management
7 Dec 2024 by TheSnugTownhouse, Hotel Management
Hi Thomas,Thank you for taking the time in giving us a review. We are very pleased that you thoroughly enjoyed your stay with us. We hope to welcome you back upon your next visit to Galway.Best regards,RoryThe Snug Townhouse
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
5 Dec 2024 by TheSnugTownhouse, Hotel Management
Hi Meaghan,Thank you for taking the time in giving us a review. We are glad that you thoroughly enjoyed your stay with us and we hope to welcome you back again.Kindest regards,RoryThe Snug Townhouse
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
5 Dec 2024 by TheSnugTownhouse, Hotel Management
Hi Eric,Thank you for taking the time in giving us a review. We are glad that you thoroughly enjoyed your stay with us amd we hope to welcome you back again.Kindest regards,RoryThe Snug Townhouse
by A verified traveler
Posted 29 Nov 2024
Positive: good looking space, nice washrooms and great location.
Cons: Horrid mattresses - you can feel the individual springs and the hotel has no extra duvets or something to help you pad the mattress. It’s not clear in the description but this hotel is on top of and near many bars - they provide ear plugs to block out the noise.
Would be a great stay if not for the mattress - the worst sleep we had while in Ireland.
Comment from Hotel Management
29 Nov 2024 by TheSnugTownhouse, Hotel Management
Hi Carl,Thank you for taking the time in giving. We do apologize for the mattress. We have since changed it out for a brand new one. We hope you enjoyed the rest of your holidays.Kindest regards,RoryThe Snug Townhouse
by A verified traveler
Posted 26 Nov 2024
Cute small hotel in a great location. That being said, it’s extremely loud, so sadly if you plan on sleeping before the bars close at 3am, good luck. Oh, and no elevator, so pack light.
Comment from Hotel Management
26 Nov 2024 by TheSnugTownhouse, Hotel Management
Hi Samantha,Thank you for taking the time in giving us a review. We are glad that enjoyed your stay for the most part. Indeed, we are located in the heart of the bustling streets of Galway. We would also gladly assist with carrying luggage up to the rooms if necessary.Kindest regards,RoryThe Snug Townhouse
