Ratings based on 347 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Aug 2024
The staff were very accommodating and made our stay that much better. Thank you!
Comment from Hotel Management
28 Aug 2024 by Willian - Head of Reservations, Hotel Management
Hi Ann, Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a great review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. Kind regards, Willian - Head of Reservations
by A verified traveler
Posted 24 Aug 2024
I have worked in restoration and remediation. The building has mold. You smell it the moment you walk in. I almost cancelled my reservation on the spot but I arrived in Galway late and was only staying the night, so finding another hotel in the eleventh hour was not something I was ready to tackle. I strongly advise that Swuite hire a mold remediation expert to inspect the building. I was in room 0.05
Comment from Hotel Management
28 Aug 2024 by Willian - Head of Reservations, Hotel Management
Hi Craig, Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. We do not have mold in our rooms, some showers have residual stains from previous mold, and we are actively working to remove them. Kind regards, Willian - Head of Reservations
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Willian - Head of Reservations, Hotel Management
Hi Denis, Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a great review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. Kind regards, Willian - Head of Reservations
by A verified traveler
Posted 21 Aug 2024 on Hotels
Comment from Hotel Management
22 Aug 2024 by Willian - Head of Reservations, Hotel Management
Hi Shawn, Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a great review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. Kind regards, Willian - Head of Reservations
by A verified traveler
Posted 20 Aug 2024
Clean and comfortable rooms, little bit out of town centre, requiring car or uber to access town centre about 10mins drive. Staff helpful
Comment from Hotel Management
21 Aug 2024 by Willian - Head of Reservations, Hotel Management
Hi Melissa, Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. Kind regards, Willian - Head of Reservations
by A verified traveler
Posted 20 Aug 2024 on Hotels
The place was spacious. The utensils were there. We felt it could have been cleaned better. One of our group members got bit by bed bugs at night. Reception was kind and attentive.
Comment from Hotel Management
20 Aug 2024 by Willian - Head of Reservations, Hotel Management
Hi, Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. We wish you had informed us of the specific room where bed bugs were suspected. We find it unlikely that there were any, as we recently replaced all the beds in the building with new ones. Kind regards, Willian - Head of Reservations
by A verified traveler
Posted 17 Aug 2024
Staff was very friendly, professional, and helpful at this property but it wasn't exactly as expected. We didn't realize this was an off-season student housing property until after we arrived, so I would not book this if you expect the amenities of a full-service hotel or for everything to be clean to hotel standards. Our suite wasn't dirty per se, but the walls were grimy, the kitchen cupboards were chipped and sticky, and there was water damage and missing tiles in the bathroom. It's a bit further from Galway City Centre than we would have liked, but that's our lesson learned. There was also a strange €10 deposit for a hair dryer which is standard issue in hotels. But, if you are looking to save some money by making your own meals there is a small but serviceable kitchen with a Tesco within walking distance. My advice is just to know what you're booking.
Comment from Hotel Management
18 Aug 2024 by Willian - Head of Reservations, Hotel Management
Hi Andrea,Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. We are a student accommodation that welcomes leisure guests during the summer months. While we don't have all the amenities of a fancy hotel, we strive to make our place as pleasant as possible for our guests. We collect a 10 deposit for hairdryers to ensure they are returned. Kind regards, Willian - Head of Reservations
by A verified traveler
Posted 15 Aug 2024
Good place to stay for easiness into town. Sofa bed very uncomfortable. Was only there for 1 night so could put up with it. Otherwise overall clean and had everything you needed in accommodation.
Comment from Hotel Management
16 Aug 2024 by Swuite Manager, Hotel Management
Hi Kelly, Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a great review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. Kind regards, Willian - Head of Reservations
by A verified traveler
Nice!
Posted 15 Aug 2024 on HotelsNice centric place to stay. It was nice to have a kitchenette and a mini fridge. The parking is not where the gps direct you but around the corner on Boheremore st right after the circle K.
Comment from Hotel Management
16 Aug 2024 by Swuite Manager, Hotel Management
Hi Elvia, Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a great review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. Kind regards, Willian - Head of Reservations
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by Willian - Head of Reservations, Hotel Management
Hi Camille, Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a great review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. Kind regards, Willian - Head of Reservations
