Ratings based on 353 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Aug 2024 on Hotels
Not for us, room too small and hot
Comment from Hotel Management
30 Aug 2024 by Willian - Head of Reservations, Hotel Management
Hi Stewart, Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. We could have provided you with a fan if you felt your room was too warm. Kind regards, Willian - Head of Reservations
by A verified traveler
Posted 27 Aug 2024
The staff were very accommodating and made our stay that much better. Thank you!
Comment from Hotel Management
28 Aug 2024 by Willian - Head of Reservations, Hotel Management
Hi Ann, Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a great review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. Kind regards, Willian - Head of Reservations
by A verified traveler
Posted 27 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Willian - Head of Reservations, Hotel Management
Hi William, Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a great review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. Kind regards, Willian - Head of Reservations
by A verified traveler
Exactly as described.
Posted 27 Aug 2024 on HotelsExactly what I expected of student accommodation, and exactly as described. Great budget choice if you dont mind the 12 minute walk to the city centre along the main road. It was nice to have cooking facilities and a fridge. The wifi worked just fine. Very happy with my choice.
Comment from Hotel Management
28 Aug 2024 by Willian - Head of Reservations, Hotel Management
Hi David, Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a great review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. Kind regards, Willian - Head of Reservations
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Willian - Head of Reservations, Hotel Management
Hi Rebecca, Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a great review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. Kind regards, Willian - Head of Reservations
by A verified traveler
Posted 24 Aug 2024
I have worked in restoration and remediation. The building has mold. You smell it the moment you walk in. I almost cancelled my reservation on the spot but I arrived in Galway late and was only staying the night, so finding another hotel in the eleventh hour was not something I was ready to tackle. I strongly advise that Swuite hire a mold remediation expert to inspect the building. I was in room 0.05
Comment from Hotel Management
28 Aug 2024 by Willian - Head of Reservations, Hotel Management
Hi Craig, Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. We do not have mold in our rooms, some showers have residual stains from previous mold, and we are actively working to remove them. Kind regards, Willian - Head of Reservations
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Willian - Head of Reservations, Hotel Management
Hi Denis, Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a great review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. Kind regards, Willian - Head of Reservations
by A verified traveler
Posted 21 Aug 2024 on Hotels
Comment from Hotel Management
22 Aug 2024 by Willian - Head of Reservations, Hotel Management
Hi Shawn, Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a great review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. Kind regards, Willian - Head of Reservations
by A verified traveler
Posted 20 Aug 2024
Clean and comfortable rooms, little bit out of town centre, requiring car or uber to access town centre about 10mins drive. Staff helpful
Comment from Hotel Management
21 Aug 2024 by Willian - Head of Reservations, Hotel Management
Hi Melissa, Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. Kind regards, Willian - Head of Reservations
by A verified traveler
Posted 20 Aug 2024 on Hotels
The place was spacious. The utensils were there. We felt it could have been cleaned better. One of our group members got bit by bed bugs at night. Reception was kind and attentive.
Comment from Hotel Management
20 Aug 2024 by Willian - Head of Reservations, Hotel Management
Hi, Thank you for choosing Swuite Galway for your stay and for taking the time to leave us a review. Here at Swuite we are continuously striving to improve our customer experience and really value your feedback. We wish you had informed us of the specific room where bed bugs were suspected. We find it unlikely that there were any, as we recently replaced all the beds in the building with new ones. Kind regards, Willian - Head of Reservations
