Ratings based on 969 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by EddieTimmons , Hotel Management
Thank you for the positive feedback. We look forward to having you as our guest again soon.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by EddieTimmons , Hotel Management
Thank you for the positive feedback. We look forward to having you as our guest again soon.
by A verified traveler
Posted 13 Nov 2024
The hotel is very nice and very clean. Over the top!
Comment from Hotel Management
13 Nov 2024 by EddieTimmons , Hotel Management
Thank you for the positive feedback. We look forward to having you as our guest again soon.
by A verified traveler
Posted 13 Nov 2024
Comfortable
Comment from Hotel Management
13 Nov 2024 by EddieTimmons , Hotel Management
Thank you for the positive feedback. We look forward to having you as our guest again soon.
by A verified traveler
Posted 6 Nov 2024
Beautiful hotel!
Comment from Hotel Management
6 Nov 2024 by EddieTimmons , Hotel Management
Thank you for the wonderful compliment. We appreciate your business and hope to welcome you back soon.
by A verified traveler
Posted 3 Nov 2024
WAs great!
Comment from Hotel Management
3 Nov 2024 by Eddie Timmons, Hotel Management
Thank you for the positive feedback. We hope to have you back again soon!
by A verified traveler
Posted 31 Oct 2024
Love this property traditionally. We stayed in a suite this time due to have a family of 6 versus our normal 4. The suite room 342 was not well taken care of. The shower head had not been cleaned in some time, the toilet wobbled on the tile, mold around the light switches and around the AC vents. Outside of that the location and staff is great.
Comment from Hotel Management
31 Oct 2024 by EddieTimmons , Hotel Management
Davey- Thank you for the review. I am so sorry to hear of the issues you experienced and apologize for any shortcomings. I have alerted our Engineering and Housekeeping teams to ensure these issues are addressed immediately. Thank you again and we hope to see you soon.
by A verified traveler
Posted 30 Oct 2024
Every thing exceptional
Comment from Hotel Management
31 Oct 2024 by EddieTimmons , Hotel Management
Thank you for the positive feedback. We hope to see you again soon.
by A verified traveler
Posted 27 Oct 2024
Very nice vintage Hotel!!
Comment from Hotel Management
27 Oct 2024 by Eddie Timmons , Hotel Management
Thank you for the positive feedback. We hope to see you again soon.
by A verified traveler
Posted 23 Oct 2024
This is a beautifully presented hotel. We have stayed here a few times prior to going on a cruise. The rooms are clean, stylish and extremely comfortable.
Comment from Hotel Management
23 Oct 2024 by EddieTimmons , Hotel Management
Thank you for telling us about your recent stay and for your loyalty when traveling out of Galveston. We hope you will be back to see us again really soon.
