Ratings based on 857 Verified Reviews

4.2 out of 5
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Oceanside

Posted 18 Jan 2025
Stayed here before cruise. Have a great shuttle service to take you to port for small fee like $11. The room was really nice. Bed was amazing and very clean room. Front staff extremely friendly! Breakfast wasn’t great but typical hotel breakfast. Would stay again !!
5 out of 5
by A verified traveler

Posted 18 Jan 2025
Ice property
3 out of 5
by A verified traveler from Pasadena

Posted 14 Jan 2025
Room was very dark. Poor lightning. Brown stuff came out of faucet when turning on shower. Long hairs in bathroom sink. Mini fridge loud noise. the room type I reserved was not given nor was the request to be away from the elevator.
3 out of 5
by A verified traveler

Posted 13 Jan 2025
another guest with the same last name and different first name. without checking the ID the staff gave my request room with 2 full-size bed to the other guest.
5 out of 5
by A verified traveler

Posted 13 Jan 2025
Very clean welcoming
5 out of 5
by A verified traveler

Posted 12 Jan 2025
Nice convenient place to stay the night before our cruise.
2 out of 5
by A verified traveler from Oakbank

Posted 12 Jan 2025
Our room was dirty. A staff member showed us other rooms but they were dirty as well. Per night approx $245 CAD ($180 US) was extremely expensive. But we survive. Price should be more like $120 CAD $95 US.
5 out of 5
by A verified traveler from Victoria

Posted 5 Jan 2025
Quiet so far
5 out of 5
by A verified traveler

Posted 2 Jan 2025
Overall the property was clean and parking area was well lit and well kept. The staff was extremely helpful and my overall experience was great.
5 out of 5
by A verified traveler

Posted 2 Jan 2025
For price is very nice