Ratings based on 977 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 18 Nov 2024
The hotel is in need of repair. The outside locked doors did not shut and had to be pulled closed otherwise they remained propped open. The room had mold and the floors were extremely dirty. Overall, disappointed in the stay, especially for the cost. I could have spent $150 more for our 2 night stay and stayed at Grand Galvez, but chose this property as generally, DoubleTree has always been wonderful.
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 13 Nov 2024
Loved where the hotel is located. Enjoyed the balcony . The bathroom wasn’t clean enough. No small mirror to use and lighting weak. The shower drain cover is loose. The biggest yuck that I reported and took pic is that the top sheet over the comforter had blood on it.
by A verified traveler
Posted 13 Nov 2024
Double Tree Hotel is a great place to stay. I don't find anything to complain about.
by A verified traveler
Posted 12 Nov 2024
We had a great time
by A verified traveler
Posted 6 Nov 2024
We rented the most expensive room at this hotel. The balcony was much smaller than expected and it was constantly wet and therefore unusable for sitting outside. The floor on the balcony was like slippery and not safe to walk on. The room was extremely smaller. The description of the room indicated that there would be a bathtub, there was not. The door to the balcony had a one inch opening that would not close, even after the door was locked. The staff was great but please don't believe the pictures. They are very exaggerated and do not honestly represent the hotel on the inside.
by A verified traveler
Posted 4 Nov 2024
We had a great view from our balcony
by A verified traveler
Posted 27 Oct 2024
Staff was very nice.
