Ratings based on 166 Verified Reviews

4.0 out of 5
4.4 Room cleanliness
3.7 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 27 Jun 2024 on Hotels
The room was so tiny! The bed was shoved against the wall so you couldn't get out on that side at all.The bed was hard and we both had a backache the next day. It has new owners so we had to pay AGAIN and wait 2 weeks for a refund. There is no one onsite and you have to text/email for everything- like where are extra blankets. There's also no thermostat control in the room. There's no closet or drawers for your clothes. The room was clean. There is no early check in available. Doors don't unlock until 4, but we were able to make arrangements via messages for luggage drop-off before that.
3 out of 5
by A verified traveler from WEST FORK

This traveler left a rating score only Posted 22 Apr 2024
1 out of 5
by A verified traveler

Posted 20 Apr 2024 on Hotels
Room was booked 10 months in advance. Was cancelled the night before our flight.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Apr 2024
1 out of 5
by A verified traveler

Posted 3 Mar 2024
Got a text the day before the booking that the property is under renovation and that I need to get another hotel, so I had to book another one last minute.
1 out of 5
by A verified traveler

RUDE! DISHONORED RESERVATION!

Posted 25 Feb 2024 on Hotels
Dropped off by Uber, we found they were closed for renovation. NO Notice! We were stranded and wound up paying for an expensive room, requiring a 45 minute walk!
1 out of 5
by A verified traveler

Posted 1 Jan 2024
The owners cancelled our reservation 1 night before arrival. We had 4 rooms booked. Still awaiting a refund.
1 out of 5
by A verified traveler

scam

Posted 10 Nov 2023 on Hotels
We tried calling and couldnt get anyone. After a long day traveling we showed up only to find a locked house with note on the door saying the property had been sold. We ended up having to spend more money and search for a hotel that night.
1 out of 5
by A verified traveler

Posted 6 Nov 2023
we never received any check in directions and ended up staying at a hotel. Very dissatisfied and disappointed
1 out of 5
by A verified traveler

Poor management

Posted 5 Nov 2023 on Hotels
We drove almost 600 miles to find out that they didnt have a room. Was a note saying the building sold and they had zero rooms. This is on lone star rally night so finding another place was a nightmare. 0/10 thankfully hotels.com refunded our money
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