Ratings based on 33 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Ciales
Posted 16 Nov 2024
by A verified traveler
Posted 6 Nov 2024
Amazing experience
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Ana, Hotel Management
Dear Guest, Thank you for taking the time to post a review regarding your recent stay at the Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 30 Oct 2024
Worst experience ever, found Cockroach all over the bed and Pillows, unprofessional staff.
If I can give less than one star I would do it
Comment from Hotel Management
11 Nov 2024 by Ana, Hotel Management
Dear Brittney, Thank you for taking the time to post a review regarding your recent stay at the Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,
by A verified traveler
Posted 28 Oct 2024
Accomodation was ok for one night but parking was not secure or monitored.. some one damaged my car in a breakin attempt, mgmt did not do much except a sorry and sharing local police number, did not even cime out of reception to see what the damages are, parking location or how it would have happend.
Comment from Hotel Management
30 Oct 2024 by Ana, Hotel Management
Dear Guest, Thank you for taking the time to post a review regarding your recent stay at the Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . We would be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
by A verified traveler
Posted 25 Oct 2024
If someone wants a spot on the beach, this is it. I got a great view with a short walk to the water. From my balcony I could see the ships going out and the waves coming in. The parking was great as well.
by A verified traveler
Posted 18 Oct 2024
Good
by A verified traveler
Posted 17 Oct 2024
I liked the Friendly staff
I didn’t like the beds they are too hard
by A verified traveler
Posted 14 Oct 2024
