Ratings based on 1,016 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Great view
Comment from Hotel Management
24 Nov 2024 by GM, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
by A verified traveler from Lumberton
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
by A verified traveler from dickinson
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by GM, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
by A verified traveler
Posted 15 Nov 2024
As a woman traveling alone, I felt very safe here. Also the breakfast buffet is a nice touch, and it’s just far enough away from the noisier areas. Easy walk across the street to the beach, and a great beachfront diner just a few steps down.
Comment from Hotel Management
15 Nov 2024 by GM, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by GM, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
by A verified traveler
Posted 31 Oct 2024
Property was quiet, clean and had plenty of parking around back. The included breakfast was great.Would stay again next time we are in Galveston.
Comment from Hotel Management
31 Oct 2024 by GM, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
by A verified traveler from Simi Valley
Posted 31 Oct 2024
On the beach, nice rooms. Friendly staff.
Comment from Hotel Management
31 Oct 2024 by GM, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by GM , Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
by A verified traveler
Posted 27 Oct 2024
Our room had an amaziew view. The hotel was nice and clean...
The breakfast was hot and fresh.
Comment from Hotel Management
27 Oct 2024 by GM, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
by A verified traveler
Posted 26 Oct 2024
The hotel was pretty old and therefore needed a lot of upgrades to make it nicer. The shower had grime and slime along the bottom of the shower door, the bathroom sink overflow drainage had mold growing in it with other people's hair in it, the room floors were dirty as your bare feet were soiled after walking on the floor, and there was a very strange odor to the building (chemical smell?). The WiFi system was pitiful and other guests staying there told me the same thing when I asked them if they had problems with the system. I would not stay here again. It just was not a pleasant experience. Just telling it like it is.
On a positive note, the front desk employees were very polite and did their best to resolve the WiFi issues.
Comment from Hotel Management
26 Oct 2024 by GM, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager
