Ratings based on 222 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Denny , Hotel Management
Dear Denice, thank you for the great review! We’re so happy you loved your stay at our nhow Frankfurt and liked our team. Our goal is always to exceed your expectations! We can’t wait to have you back for your next visit. With warm regards and a big smile, Denny.Guest Relations Agent
by A verified traveler
Posted 21 Dec 2024
Water are only free for 1 day, room service sucks . Phone to the desk from the room , they answer with no manners , call the bar we don’t manage water here As one of the person who answered .
Comment from Hotel Management
23 Dec 2024 by Margarita, Hotel Management
Dear Joseph, thank you for your feedback. We are sorry that we did not meet your expectations and could not offer you the service that we expect from ourselves. You have the possibility to order meals, drinks etc. at any time via our Stay App. We hope that you will give us a second chance and that we can welcome you back to nhow Frankfurt.Best wishes and Merry Christmas,Margarita*Guest Relations Manager*
by A verified traveler from round rock
Posted 12 Dec 2024
Room was amazing. Staff very friendly and helpful
Comment from Hotel Management
13 Dec 2024 by Denny , Hotel Management
Dear Karen, thank you for the great review! We’re so happy you loved your stay at our nhow Frankfurt and liked our team. Our goal is always to exceed your expectations! We can’t wait to have you back for your next visit. With warm regards and a big smile, Denny.Guest Relations Agent
by A verified traveler
Posted 11 Dec 2024
Absolutely great hotel. Fabulous rooms with super designs. Amazing buffet breakfast and the staff were delightful and helpful.
Only negative was how hot the entire building seemed to be but once we found the room window opened it was fab. A perfect place to stay to visit the Christmas Markets
Comment from Hotel Management
13 Dec 2024 by Denny , Hotel Management
Dear Charlotte, thank you for your lovely review and for all the compliments. We are thrilled that you chose nhow Frankfurt for your stay and we hope to welcome you back very soon. It will be our pleasure.With warm regards and a big smile,Denny.Guest Relations Agent
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Denny , Hotel Management
Dear Nassira, thank you for your review and for rating us with full points. We hope that you will choose nhow Frankfurt for your next stay, we would love to welcome you back.With warm regards,Denny.*Guest Relations*
by A verified traveler
Posted 28 Oct 2024
nice hotel
Comment from Hotel Management
29 Oct 2024 by Margarita, Hotel Management
Dear DeJuan, thank you for your review. We are delighted that you enjoyed your stay at nhow Frankfurt. We hope to be able to welcome you back soon - it would be a great pleasure to see you again. Warm regards,Margarita*Guest Relations Manager*
by A verified traveler
Posted 4 Oct 2024 on Hotels
Comment from Hotel Management
11 Oct 2024 by Margarita, Hotel Management
Dear John, thank you for the great review! We’re so happy you loved your stay at our nhow Frankfurt and liked our team. Our goal is always to exceed your expectations! We can’t wait to have you back for your next visit. With warm regards and a big smile, Margarita. *Guest Relations Manager*
by A verified traveler
Posted 1 Oct 2024 on Hotels
Comment from Hotel Management
2 Oct 2024 by Denny , Hotel Management
Dear Lain, thank you for the great review! We’re so happy you loved your stay at our nhow Frankfurt and liked our team. Our goal is always to exceed your expectations! We can’t wait to have you back for your next visit. With warm regards and a big smile, Denny. *Guest Relations*
by A verified traveler
Posted 30 Sep 2024
Great hotel will definitely be going back
Comment from Hotel Management
30 Sep 2024 by Denny , Hotel Management
Dear James, thank you for the great review! We’re so happy you loved your stay at our nhow Frankfurt and liked our team. Our goal is always to exceed your expectations! We can’t wait to have you back for your next visit. With warm regards and a big smile, Denny. *Guest Relations*
by A verified traveler
Posted 20 Sep 2024 on Hotels
Lovely hotel, beds are very comfortable. The room was spotless, great shower. A little further out from the centre of Frankfurt, but an easy 30 min walk. This is a much quieter area, with many food options round about.
Comment from Hotel Management
23 Sep 2024 by Denny , Hotel Management
Dear Pamela, thank you for your lovely review and for rating nhow Frankfurt with full points. We are happy that you enjoyed your stay and that you were able to explore the area. Thank you for complimenting our cleanliness and the comfortability of our beds, we hope you were able to relax. Please, come back for another visit, we would love to have you as our guest again.With warm regards,Denny.*Guest Relations*
