Ratings based on 882 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hansville
Posted 17 Nov 2024
Nice hotel for the value and friendly staff
Comment from Hotel Management
17 Nov 2024 by GB, Hotel Management
Thank you for staying with us and your kind feedback. Hope to see you soon on your future travels.Have a blessed day.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by GB, Hotel Management
Thank you for staying with us and your review. Hope to see you soon on your future travels.Have a wonderful day.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by GB, Hotel Management
Thank you for staying with us and your review. Hope to see you soon on your future travels.Have a great day.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
7 Nov 2024 by GB, Hotel Management
Thank you for staying with us and your feedback. Hope to see you soon on your future travels.Have a great day.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by GB, Hotel Management
Thank you for staying with us and your feedback.Hope to see you soon on your future travels.Take care and have a great day.
by A verified traveler
Posted 20 Oct 2024
Good for a cheap stay.
Comment from Hotel Management
21 Oct 2024 by GB, Hotel Management
Thank you for staying with us and your feedback.Hope to see you soon on your future travels.Have a wonderful day.
by A verified traveler from Ramona
Posted 15 Oct 2024
Overall, it was fine. It served it's purpose and I stayed using points on a travel CC, so I'm not fussed. However, for the rate they charge normally, I would have expected more.
Items of note needing attention:
-Light switch at the door is inoperable;
-Shower head was not installed properly (loose and leaked badly, I had to re-install/tighten it myself);
-Toilet leaks and runs to refill itself all night;
-Shower runs red/dirty when you first turn it on;
-Curtains in the room needed to be rehung and pinned as they fell off the hooks;
-Door lock jammed and stuck (felt as if it was broken, and repaired incorrectly);
-Room smelled like roach/insect spray, like it was just serviced 10 minutes before I arrived.
Are these deal-breakers for a night's stay? No. Irritating they were all issues in the same room at the same time? Very. I was up and gone before staff was even in the Lobby. Speaking of which, the sculptures they have (huge and impressive works in steel and iron) in the lobby are great, and very expensive, starting at US$27K!! If this is the clientele you are trying to market to, and expecting to stay here, you have to get your house in order. Otherwise, it looks like an extreme misuse of funds and poor customer focus. Do better, HoJo... 6.9/10 stars only. I can recommend if you don't mind the sketchy details and don't expect too much. ---J
Comment from Hotel Management
20 Oct 2024 by GB, Hotel Management
Thank you for staying with us and your feedback. I apologize for any inconvenience that may have caused you with your stay and did not meet your expectations. We will address and endorse all of your comments to the proper department. Our rooms are clean with an affordable price. We will do our best to improve our services to you. We did not receive any complaint upon check in or checkout. If you informed us that you have so many issues in the room, we could offer you to move in a different room. Have a wonderful day.
by A verified traveler from Mesa
Posted 14 Oct 2024
Comfortable and spacious.
Comment from Hotel Management
14 Oct 2024 by GB, Hotel Management
Thank you for staying with us and your kind feedback. Hope to see you soon on your future travels.Have a great day.
by A verified traveler
Posted 12 Oct 2024
Over all it was nice
Comment from Hotel Management
14 Oct 2024 by GB, Hotel Management
Thank you for staying with us and your kind feedback. Hope to see you soon on your future travels.Have a great day.
by A verified traveler
Posted 12 Oct 2024
Huge hotel without a lot of guests. The atrium seems huge. Some aspects seem a little dated, but there's nothing wrong with it and they are updating it. Just a lot of competition in an area that seems to have a lot of hotels for it's size. It was a great bargain.
Comment from Hotel Management
14 Oct 2024 by GB, Hotel Management
Thank you for staying with us and your kind feedback. Hope to see you soon on your future travels.Have a great day.
