Ratings based on 489 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Nice clean and quiet
Comment from Hotel Management
25 Nov 2024 by Wendy, Hotel Management
Thank you for letting us know about your recent stay! We hope to see you again soon!
by A verified traveler
Posted 21 Nov 2024
More TV channel options.
Comment from Hotel Management
22 Nov 2024 by Wendy, Hotel Management
Thank you for letting us know about your stay. We are currently locked in a contract with our current tv provider but we are definitely exploring other options when that time is up that will offer more for our guests. We hope to see you the next time you visit Springfield, Mo!
by A verified traveler
Posted 15 Nov 2024
The staff were kind and helpful-very welcoming. Our room was clean and quiet, sheets were crisp and bathroom was clean. Very happy with our stay.
Comment from Hotel Management
15 Nov 2024 by Wendy, Hotel Management
Thank you for the wonderful review! We look forward to your next visit!
by A verified traveler
Posted 13 Nov 2024
Great stay. I understand from the staff that the revovations are coming to nake it even better
Comment from Hotel Management
14 Nov 2024 by Wendy, Hotel Management
Thank you for the 5 out of 5 rating! Yes, we are excited to say that we have start our renovation and are very excited for our new refresh! We hope to see you on your next visit to Springfield!
by A verified traveler from St. Martinville
Posted 28 Oct 2024
Suited our needs.
Comment from Hotel Management
29 Oct 2024 by Wendy, Hotel Management
Thank you for the 5 out of 5 rating! We hope to see you again soon!
by A verified traveler from Memphis
Posted 17 Oct 2024
Everything was nice
Comment from Hotel Management
18 Oct 2024 by Wendy, Hotel Management
Thank you for letting us know about your stay! We hope to see you again!
by A verified traveler
Posted 7 Oct 2024
Very nice staff
Comment from Hotel Management
7 Oct 2024 by Wendy, Hotel Management
Thank you for the wonderful review! We hope to see you again soon!
by A verified traveler
Posted 3 Oct 2024
There were peanuts on the floor of the room and my wife found a bug on the bed
Comment from Hotel Management
4 Oct 2024 by Wendy, Hotel Management
We are so sorry for your experience! That is definitely not up to our expectations. Did you let our guest service agent know about the room during your stay?
by A verified traveler
Posted 30 Sep 2024
Everything was clean. Housekeeping was especially accommodating leaving extra coffee and a well made up room upon our return. Breakfast was diverse and plentiful. Front desk helpful with directions and pleasant. Fruit in the lobby was an extra nice touch.
Comment from Hotel Management
30 Sep 2024 by Wendy, Hotel Management
Thank you for the wonderful review! We hope to see you again soon!
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Wendy, Hotel Management
Thank you for rating your stay with us! We hope to see you again soon!
