Ratings based on 102 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024 on Hotels
On the night we checked in, we decided to dine in the hotel restauran because it started to rain. Within 10 minutes from sitting down, the rain entered thru the roof and the floor flooded. After 40 minutes of getting drenched we were moved inside. The food took forever to arrive and our friends were served after we finished eating. The food was of poor quality. We were not offered any compensation for getting wet from the rain, the poor quality of food or late service. When we walked to the elevator we found out it stopped working because of the rain. I am handicapped, I walk with a crutch, we had to climb 2 and a half stories. When we entered our room we found it flooded with some of our belongings, those on the floor, soaked. The receptionist came to clear the water, this took about 30-40 minutes (there was no other room available). We asked to speak with the manager/owner, we were told he is busy, he is also the cook of the restaurant. In the morning we insisted to meet the manager/owner who didn't apologize, shouted at us and said that these things happen and it's a force of nature, force majeure. He was angry, didn't want to listen and very unsympathetic. After going back and forth for quite some time, the owner gave each couple 40 euro compensation for the restaurant "experiennce", flooded room and the elevator being out of order. My worst hotel experience!
by A verified traveler
Room with a view
Posted 25 Aug 2024 on HotelsExcellent location and easy parking nearby. No AC in the room but the breeze from the sea minimized the heat. The staff was friendly and helpful. The food at the next door restaurant with the same name was very good. Overall it was a good stay. Very
by A verified traveler
Posted 11 May 2024
Really enjoyed this hotel. The location is fun, right on the water/harbor so lots of activity. The staff were all very friendly and helpful. Breakfast was delicious!
by A verified traveler
Posted 28 Oct 2023
by A verified traveler
Posted 21 Oct 2022
Great stay & location!
Comment from Hotel Management
21 Oct 2022 by Al Pescatore, Hotel Management
Grazie!!! hope see you again. Always welcome here :)
by A verified traveler
Posted 3 Mar 2020 on Orbitz
Lovely little hotel with a view of the industrial harbor. Staff were really great!
Comment from Hotel Management
3 Mar 2020 by Lo Staff, Hotel Management
Dear guest,
thank you for the good score and for your kindness.
We hope to see you again soon.
Best regards
The Management and The Staff
by A verified traveler
A good hotel in a charming (but touristy) town.
Posted 28 Jul 2019 on HotelsA nice, classical hotel perfectly situated on the outskirts of the beautiful old town in Gallipoli. Service good, professional. We've stayed here before, and seemingly been upgraded, for which we are all the more grateful, as we have now experienced one of the standard rooms. It had one "window" giving onto a a passageway and another one giving onto an almost airless back yard. On the other hand it was big and quiet. Breakfast was quite good for an Italian hotel breakfast.All in all, the stay wasn't exactly inexpensive for what we got, but we still see this as a nice hotel.
by A verified traveler
Posted 28 May 2019 on Hotels
great location in a lovley part of town, lots of bars and restaurants around and lovley views over the harbour
by A verified traveler
Frustrated stay
Posted 17 Sep 2018 on HotelsIt was a frustrating stay during the expensive season and it was not worth the price. There is no parking available and you have to park at the port 10 mins away. The hotel looks nice and the rooms are big, but it is dated with the smallest TV in the room. The air conditioner does not work, so in the middle of summer we were sweating in bed with no covers on. I became even more frustrated when I reserved a sea view room and they displayed a room with a balcony on the site, instead we got a room with a couple of windows with a difficult to see view. I included pictures with the review. The hotel is located in a historic center is very nice with great restaurants with walking distance to the local beach.
by A verified traveler
Big rooms, Stylish, Location
Posted 4 Sep 2018 on HotelsPros: View of the sea , excellent location , Big room , tastefully decorated hotel , excellent service staff especially Mary Lou .
Could be better: air-conditioning is blocked by curtains , breakfast could be more home made.
