Ratings based on 33 Verified Reviews

4.0 out of 5
73% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Valued place to stay

Posted 8 Mar 2020 on Hotels
In the old Galle. Very good location for strolling around the old Galle. Hotel is clean and comfort. Staff are friendly. I can recommend the hotel.
Comment from Hotel Management
8 Mar 2020 by Manager, Hotel Management
Dear Guest, Thank you for choosing to stay with New old dutch house, and for your compliments. We are delighted you enjoyed your stay with us. Best Wishes!
5 out of 5
by A verified traveler

Modern hotel and helpful staff

Posted 17 Feb 2020 on Hotels
Modern hotel, my room had a nice big bathroom and a tv. I had issues with the WiFi so connected in the lobby (on large comfy sofas!) while they sorted it.
Comment from Hotel Management
18 Feb 2020 by Manager, Hotel Management
Dear Sir, We are highly appreciated your comment .it showed us you were very happy with our services. Thank you for the recommendation .Hope to see you again
5 out of 5
by A verified traveler

Posted 4 Feb 2020 on Hotels
Comment from Hotel Management
4 Feb 2020 by Manager, Hotel Management
Dear Sir, We are highly appreciated your comment .it showed us you were very happy with our services. Thank you for the recommendation .Hope to see you again
5 out of 5
by A verified traveler

Posted 22 Jan 2020
It is a small boutique style hotel in Galle fort. Staff is very friendly and helpful with your needs. Breakfast both local and continental is OK. There is a great restaurant in front of the hotel.
Comment from Hotel Management
27 Jan 2020 by Manager, Hotel Management
Dear Sir, We are highly appreciated your comment .it showed us you were very happy with our services. Thank you for the recommendation .Hope to see you again
4 out of 5
by A verified traveler

Posted 30 Sep 2019 on Hotels
Service was really good!
Comment from Hotel Management
30 Sep 2019 by Manager, Hotel Management
Dear Sir, We are highly appreciated your comment .it showed us you were very happy with our services. Thank you for the recommendation .Hope to see you again.
5 out of 5
by A verified traveler from Crewe

Posted 23 Nov 2018
Cracking guest house with unbelievably friendly staff. Undoubtedly you will pay a lot more more and receive an inferior service for higher star rated accommodation in Sri Lanka . Rooms clean and tidied every day . The breakfast was not extravagant but more than adequate , fruit , toast , tea and eggs although the Sri Lankan breakfast was ace , but you do have to ask. As for the staff they can get you anything you need , from Tuk Tuks to the best exchange rate .
Comment from Hotel Management
29 Nov 2018 by M.ihraas, Hotel Management
Dear Guest, Thank you for choosing to stay with New old dutch house, and for your compliments. We are delighted you enjoyed your stay with us. Best Wishes!
4 out of 5
Recommended
for Everyone
by A verified traveler

Cozy and Relaxed

Posted 30 Jul 2018 on Wotif
Pros: It's cleanliness and friendly staff.
Cons: The circular staircase to the upstairs bedroom should possibly have another railing. At the moment the railing is only one side of the staircase,
Location: Central location
Great little hotel within the walls of Galle Fort. Close enough to walk to all the main sites, but a block or so away from the busier streets, which is good because it is a little quieter. Very clean, with very friendly and helpful staff. Only stayed one night, but would have stayed longer had my itinerary permitted. Cozy and relaxed.
Comment from Hotel Management
30 Sep 2019 by Manager, Hotel Management
Dear Guest, Thank you for choosing to stay with New old dutch house, and for your compliments. We are delighted you enjoyed your stay with us. Best Wishes!
4 out of 5
by A verified traveler

Shady and dishonest Behaviour

Posted 3 Mar 2018 on Hotels
This guesthouse was nice, well located. However, upon arrival (at 6pm) the hotel offered us an upgrade on our room for USD10 - we had booked a standard room with a shared bathroom and they offered us a room with a private bathroom for this amount. We are backpackers and only staying one night so we declined and were told to wait then another man came out and offered the upgrade again to which we declined again. They told us to sit and wait for 10minutes, the same man thrn came back and acted like they were doing us a massive favour by upgrading us for free to a room with a private bathroom. He then explained the room we had booked was unavailable due to construction, so it was actually their fault that they couldn't put us in the original room. Basically, they had no choice but to put us in the better room and tried to take advantage by trying to see would we pay for it first. Really really bad form, it was their fault they did not have the lower room available and it should have just been given to us at their own cost. So dishonest!!
Comment from Hotel Management
30 Sep 2019 by Manager, Hotel Management
Dear Guest, Thank you for choosing to stay with New old dutch house, and for your compliments. We are delighted you enjoyed your stay with us. Best Wishes!
1 out of 5
by A verified traveler from uk

Only wifi in hotel reception to harass

Posted 1 Mar 2018
I was harassed from the moment I arrive by hotel staff also tuc tuc 500-1000 more from hotel avoid
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Quality small place inside fort

Posted 27 Feb 2018 on Wotif
It is a great place to explore the fort and township. Comfortable and clean
Comment from Hotel Management
30 Sep 2019 by Manager, Hotel Management
Dear Guest, Thank you for choosing to stay with New old dutch house, and for your compliments. We are delighted you enjoyed your stay with us. Best Wishes!