Ratings based on 134 Verified Reviews

4.4 out of 5
76% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Oct 2024
very nice room and service. beautiful beach view
Comment from Hotel Management
31 Oct 2024 by Indika Gamage | Head of Galle Hotels, Hotel Management
Dear Guest,Thank you for your lovely feedback! We’re thrilled to hear that you enjoyed your room and the beautiful beach view. Our team is dedicated to providing excellent service, and it’s great to know we met your expectations. We hope to welcome you back soon for another wonderful stay! Ayubowan! (May you live long!)
5 out of 5
by A verified traveler

Posted 3 Aug 2024
Staff are warm and very friendly and they showcased the Sri Lankan hospitality. The Sri Lankan food served at the hotel was very delicious. But, I would've preferred a few more options.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Mar 2024
5 out of 5
by A verified traveler

Posted 21 Jan 2024
Best big hotel I stayed in that doesn’t feel like a big hotel
3 out of 5
by A verified traveler from Santa Clarita

Posted 10 Jan 2024
Was alright!
5 out of 5
by A verified traveler

Posted 27 Dec 2023 on Hotels
Excellent hotel slow but smiling service excellent location. Room for improvement in the catering department!
4 out of 5
by A verified traveler

Ok but wouldn’t return

Posted 13 Feb 2022 on Hotels
Plenty of staff but no managements. They were helpful but not efficient, particularly at breakfast. Hotel needs a good refresh, paint etc. finally I would recommend all Hotel.Com clients use the Spa Wing for better rooms and great sunset views. We changed after disappointing first night in the main building.
5 out of 5
by A verified traveler from Doha

Posted 1 Feb 2022
An excellent hotel - relaxing, well maintained, good food, great location.
Comment from Hotel Management
1 Feb 2022 by Priyanthika, Hotel Management
Dear Matthew, Warmest Greeting from Jetwing Lighthouse Sri Lanka...! We are delighted upon reading your five star rated review of Jetwing Lighthouse on Expedia.com. Thank you ever so much for taking the time to post a review and share your much valued experience with us as well as other reviewers. Thank you for your kind compliments towards the Maintenance of the Resort, food and location of the resort. Knowing you found a relaxing vacation with us is a greatest joy as this is certainly what we strive to achieve consistently. Once again, thank you for vacationing with us and we look forward to seeing you again soon for a yet another memorable stay. Bohoma Isthuthi ( Thank you very much) Ayubowan! (May you live long) PRIYANTHIKA WIJENAIKE General Manager Jetwing Lighthouse
5 out of 5
by A verified traveler from Doha

Posted 27 Jan 2022
Excellent accommodation - big rooms, bath, balcony with great sea views. Food great. Service was very good - some of the younger staff are still in training but will be fine soon.
Comment from Hotel Management
1 Feb 2022 by Priyanthika, Hotel Management
Dear Matthew, Warmest Greeting from Jetwing Lighthouse! Thank you very much for taking a moment of your time to post a review of Jetwing Lighthouse on Expedia.com We are pleased to know that you were able to enjoy a fantastic vacation with us. Thank you for your kind compliments towards the rooms, quality of food and the service offered from our team of associates. As mentioned there are few new recruits still in training in each departments. Thank you for your understand on that. We are truly pleased in learning that you were able to enjoy the true Sri Lankan hospitality with us. Once again, thank you for your five star rating and high recommendation. We hope to have the pleasure of seeing you again soon. Bohoma Isthuthi ( Thank you very Much) Ayubowan! (May you live long) PRIYANTHIKA WIJENAIKE General Manager Jetwing Lighthouse
5 out of 5
by A verified traveler from seattle

Posted 20 Jan 2022
Beatiful hotel with spectacular views visible throughout. Classy decor, peaceful setting, impecable attention to detail and keeping the guests happy!
Comment from Hotel Management
1 Feb 2022 by Priyanthika, Hotel Management
Dear Emily, Warmest greetings from Jetwing Lighthouse Galle! Thank you for choosing to vacation with us when in the southern coast of Sri Lanka. We are truly delighted upon reading your review and knowing you were able to enjoy your stay with us. Thank you for your kind compliments and for sharing your experience with fellow reviewers with a five star rating! We hope to have the pleasure of seeing you again in the near future for yet another memorable stay. Ayubowan! (May you live long) PRIYANTHIKA WIJENAIKE General Manager Jetwing Lighthouse
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