Ratings based on 20 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Washington, DC
Posted 24 Apr 2019
The site itself is beautiful and historic, but having Chandana there to welcome me every morning and discuss Sri Lanka really made my stay. Trevor the cat was an added bonus! I will definitely recommend this hotel to my friends.
by A verified traveler
Posted 14 Feb 2019
Nice clean hotel in a good location with friendly staff.
Comment from Hotel Management
22 Mar 2019 by Asha Dilhani, Hotel Management
Thank you very much for your nice feedback
by A verified traveler
Posted 10 Feb 2019 on Hotels
Comment from Hotel Management
22 Mar 2019 by Fortaleza Team, Hotel Management
Thank You for the good rating
by A verified traveler from Budapest, HU
Posted 12 Jan 2019
Wonderful property, perfect location and most welcoming and helpful staff
by A verified traveler
Posted 10 Dec 2018 on Hotels
Excellent location and cute historic building. We liked staying here for one night.
Comment from Hotel Management
11 Dec 2018 by Reservations, Hotel Management
Thank You for the nice comment
Recommended
for Everyoneby A verified traveler
Good hotel, well located.
Posted 21 May 2018Nice staff and good restaurant. Galle is a great place just to walk around.
Recommended
for Everyoneby A verified traveler from Adelaide, South Australia
Delightful elegant hotel
Posted 20 May 2018 on Wotif
Pros: Everything! Such a lovely place.
Cons: Can't think of a single thing
Location: In Galle Fort not far from the entrance, so easy to find/access. Post office, shops, restaurants, cafes & tuk tuk drivers nearby so very convenient.
Lovely hotel. Was an old spice warehouse, now a lovely hotel in a heritage building within the equally lovely Galle Fort. Very comfortable bed with mosquito net, air con, overhead fan, no fridge/minibar but staff happy to refrigerate anything you may need kept cold (medications in my case). Extremely helpful staff - happy to help with any request. Fabulous breakfasts in a courtyard garden setting. I loved this hotel - it's gorgeous & has a lovely relaxed vibe. If you want the beach they have a sister property you can visit at beautiful Zazou Bay (would have to be one of the loveliest beaches in Sri Lanka) & use the pool at, free. Heaven!
Recommended
for Everyoneby A verified traveler from Geelong, Australia.
Nice Hotel
Posted 23 Apr 2018Lovely stay in a nicely restored old Dutch building. Room was beautifu. Staff v. friendly & helpful with ideas for stay in/around Galle. Hotel v. central in Galle Fort. Note the room has no TV, but no probs for me as had a good book! Would def. recommend a stay here.
by A verified traveler
Check the electricity
Posted 27 Feb 2018 on HotelsThe electricity was a problem beyond the hotel's responsibility but had we known about the problem we would not have booked a hotel without a generator because the AC was not dependable. I would also suggest if you book Fortaleza, request a villa not attached to the restaurant--they are lovely and more gracious than the main house. The staff was beyond excellent!
Recommended
for Everyoneby A verified traveler from UK
A small boutique hotel with excellent service
Posted 28 Jan 2018
Pros: Location and service.
Location: Convenient location within Galle Fort.
We booked a 3 night stay at the Fortaleza. Upon arrival we noticed a small problem with our room. The staff, in particular the manager Ethan, went out of their way to try and solve the issue. Ultimately, we ended up moving to a sister property nearby. To our surprise we were upgraded. We were very impressed with the recognition of the issue and the speedy resolution which showed true professionalism and service.
The Fortaleza itself is a lovely property centrally located inside the fort with a great courtyard restaurant/bar which should be visited in its own right.
We would go back and definitely recommend to our friends.
