Ratings based on 38 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
by A verified traveler
Posted 22 Sep 2024
This was the worst hotel I ever been so far. Luckily we only booked for one night. Noise, no reception only just for couple hours a day. Bathroom was not cleaned after the last guest. Fridge are dirty and we couldn’t used at all. The bed are uncomfortable. No kettle or tea in the room. Doors are only opening with passcode but if someone forget and of course that was happened and from 12am-2am just listen to the door alarm is amazing.
by A verified traveler
Posted 19 Aug 2024
It was really hard to get access to the facility. We booked a room for 4 people. There were only 3 beds. One person had to sleep in a very dirty sofa with no bed sheets. No hot water. Air conditioning is portable, inefficient.
Really bad experience!
by A verified traveler
Posted 14 Aug 2024
L’endroit était très propre, meilleur que nos attentes. Ce fut facile être en contact avec le locataire, puis faire les démarches pour une rentrée autonome. Cependant, il n’y a pas d’aire climatisé, juste des ventilateurs. (Pour nous ce fut suffisant). En août, il n’y a pas de bus qui passe. Mais, si vous y allez un autre mois, un bus vous amènera directement à la gare Gallarate. Nous on a pris un taxi de la gare à l’hébergement pour 8€. Le secteur est très tranquille/calme et il y a une pizzeria à 10-15 minutes de marche. Ça n’a pas l’air un secteur très touristique, mais plutôt résidentiel.
Comment from Hotel Management
15 Aug 2024 by chiara, Hotel Management
CIAOOOOGRAZIE GRAZIE GRAZIE SIETE STATI FANTASTICI PER AVER APPREZZATO IL LAVORO DI TUTTO LO STAFF DI PASTA RESIDENCE ITALIA VI ASPETTIAMO MOLTO PRESTO PER UNNUOVO SOGGIORNO
by A verified traveler
Posted 6 Jun 2024
Had issues with access as didn’t receive a message before arrival but on phoning Mario couldn’t have been more helpful
Comment from Hotel Management
10 Jun 2024 by ., Hotel Management
We are happy that our staff was helpful but we find it strange that you did not receive the codes since we sent them to you in response to the photos of the guest documents on whatsapp and you also considered them. Having said that we are glad you had a good time and hope to see you again soon
by A verified traveler
Posted 12 Apr 2024 on Hotels
Comment from Hotel Management
15 Apr 2024 by ., Hotel Management
thank you
by A verified traveler
Posted 1 Nov 2023 on Hotels
by A verified traveler
Posted 5 Oct 2023 on Hotels
by A verified traveler
Posted 29 Sep 2023
Comment from Hotel Management
15 May 2024 by chiara, Hotel Management
Ciao Nicholas,grazie per il tuo commento,Ti aspettiamo con piacere a breve
by A verified traveler
Posted 19 Apr 2023 on Travelocity
Comment from Hotel Management
26 May 2023 by customer care, Hotel Management
Dear Albert,thank you so much for your kind review we hope to be helpful for you again in the next future
