Ratings based on 166 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Will definitely return.
Posted 1 Aug 2021 on HotelsLovely location for us fishing on the Tweed. Great staff, comfortable rooms and the food & beer were good. Would definitely stay again.
Comment from Hotel Management
22 Aug 2021 by Joe, Hotel Management
Delighted to hear your words of praise, Chris! We will ensure consistent service when you visit us next time. Have a pleasant day ahead. Regards, Joe
by A verified traveler
Fabous stay
Posted 23 Jul 2021 on HotelsWonferful hotel full of character. Large room with a fabulous bed. Probably the most comfy bed i ever slept in! Staff welcoming and helpful. Nothing was too much trouble. Restaurant food was fantastic.
Comment from Hotel Management
24 Jul 2021 by Noah, Hotel Management
Hi, Paul! Thank you for being with us. Looking forward to your continued love and support. Regards, Noah
by A verified traveler
Posted 22 Jul 2021 on Hotels
Bedding nice and clean, everything else was in poor or unclean condition. Room was stifling hot with widow only opening 6-7 cm. Whole place needs a refurb!
Comment from Hotel Management
23 Jul 2021 by Cheshta, Hotel Management
We are extremely sorry to know this. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Janet
by A verified traveler
Overnight stay
Posted 9 Jun 2021 on HotelsFriendly welcoming helpful staff. Comfortable bed.
Comment from Hotel Management
10 Jun 2021 by Leo, Hotel Management
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Alex
by A verified traveler
Clovenfords
Posted 23 May 2021 on HotelsVery friendly staff and locals the food was excellent
Comment from Hotel Management
24 May 2021 by Leo, Hotel Management
Hi, David! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Alex
by A verified traveler from DURHAM
Posted 17 Feb 2020
Location in centre. Easy to find. Value for money. Pleasant welcoming staff.
Comment from Hotel Management
18 Feb 2020 by Ammy, Hotel Management
Hey, Lesley! Thanks for making our day by your charming words. Glad you liked our services. Regards, Ammy.
by A verified traveler from Nottingham
Posted 6 Jan 2020
Very helpful receptionist the room was spacious and spotlessly clean with a lovely bathroom.
Comment from Hotel Management
17 Feb 2020 by Ammy, Hotel Management
Hey, We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Ammy.
by A verified traveler
Posted 29 Dec 2019 on Hotels
Comment from Hotel Management
17 Feb 2020 by Ammy, Hotel Management
Hey, Susan, Delighted by your feedback, it matters a lot to us. Hope to host you soon :) Regards, Ammy.
by A verified traveler
Excellent Christmas
Posted 26 Dec 2019 on HotelsOvernight stay & all according to Plan! For the 1st time in her life my wife turned off radiators as she thought the room was too warm!
Comment from Hotel Management
17 Feb 2020 by Ammy, Hotel Management
We appreciate your feedback. Hope to welcome you soon :) Regards, Ammy.
by A verified traveler
Will stay again if I’m down Gala way
Posted 2 Dec 2019 on HotelsFriendly welcome, basic but clean room. Really nice bar area, and a great breakfast for £7.50.
Comment from Hotel Management
15 May 2021 by Barbara, Hotel Management
Thank you for the wonderful comment, Jonathan! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Barbara
