Ratings based on 345 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Ops Mngr., Hotel Management
Thank you for your feedback. I appreciate it.
by A verified traveler
Posted 17 Nov 2024
I absolutely love everything about this hotel. I stayed for a month, and the room was fully equipped to make me feel at home. What truly stood out to me was the staff—they were incredibly hospitable and went above and beyond to ensure my stay was perfect. I was so impressed that I even gave them a thank-you card when I left because they truly are the best.
Comment from Hotel Management
18 Nov 2024 by AAD, Hotel Management
Thank you, for your feedback regarding your recent stay. I am glad you enjoyed your stay and also delighted that the staff made an impression on you to go above and beyond to make sure you were comfortable by giving you the home away from home experience. We appreciate the thank you card you left for the team members. Thank you for your patronage and loyalty. We look forward to hosting you in the future.
by A verified traveler from Bedford
Posted 16 Nov 2024
The staff for special requests re: noise issues do not help to address the issue with other guests when asked at 2am in the morning.
Comment from Hotel Management
16 Nov 2024 by Ops Mngr., Hotel Management
Dear Guest, So sorry to hear there were noise issues with other guests and that could not be resolved in a timely manner. Please accept our apologies for the situation and thank you for your feedback. Hope you stay with again.
by A verified traveler from Mississauga
Posted 11 Nov 2024
Staff was helpful. Cleaning and amenities were not up to Marriott standard. Suggest to increase breakfast timing possibly to 10am.
Comment from Hotel Management
13 Nov 2024 by Ops Mngr., Hotel Management
So sorry for not meeting your expectations. Your feedback helps us improve our services. Thank you for your feedback.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by AAD, Hotel Management
Thank you for your feedback regarding your recent stay. I appreciate your patronage and loyalty.
by A verified traveler
Posted 20 Oct 2024
I loved it!
2 issues though was the tub and toilet overflowing!
The staff got it resolved and quickly.
Still loved the property.
Comment from Hotel Management
21 Oct 2024 by AAD, Hotel Management
Thank you for you feedback regarding your stay. My apologies regarding the tub and toilet overflow but glad to hear that the staff were able to resolve it in a timely fashion. I appreciate your patronage and loyalty. Thank you,
by A verified traveler
Posted 16 Oct 2024
It was a great experience, the suite was very comfortable and was perfect for our needs. Highly recommended for another trip.
Comment from Hotel Management
18 Oct 2024 by AAD, Hotel Management
Thank you for your feedback regarding your stay. I am glad you enjoyed your stay and liked your room appointment. I appreciate your patronage and loyalty.
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Ops Mngr., Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 8 Oct 2024 on Hotels
Comment from Hotel Management
10 Oct 2024 by AAD, Hotel Management
Thank you for your feedback regarding your stay. I appreciate your patronage and loyalty!
by A verified traveler
Posted 7 Oct 2024 on Orbitz
Staff was terrific. Always friendly, helpful, and eager to troubleshoot any problems. Would rate them 15 out of 10!
Comment from Hotel Management
8 Oct 2024 by Ops Mngr., Hotel Management
Thank you for your feedback. We appreciate!
