Ratings based on 235 Verified Reviews
2.5 Room cleanliness
3.0 Service & staff
2.5 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jan 2025
Nice rooms, great location, walkable to Florida campus, nice dining nearby, perfect for games with no need to drive. Really good and affordable option.
Comment from Hotel Management
19 Jan 2025 by Manager, Hotel Management
Hello Rajesh,We are delighted to hear that you enjoyed our convenient location and nearby dining options during your stay. It's fantastic to know that our proximity to the Florida campus was convenient for your visit. Thank you for sharing your positive feedback, we appreciate your kind comments!
by A verified traveler
Posted 1 Dec 2024
Staff was great, very polite and quick to check in.
Comment from Hotel Management
3 Dec 2024 by Manager, Hotel Management
Hello Tanya,We appreciate your kind words about our staff members' efficiency and courtesy. It's wonderful to hear that you had a smooth check-in experience. For any future visits, please don't hesitate to reach out if there's anything we can assist you with.
by A verified traveler
Posted 2 Nov 2024
It was filthy and rusty.
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Bryan,We appreciate your feedback and apologize for any inconvenience. Your comments will be shared with the team to ensure we maintain our high standards. Thank you for bringing this to our attention.
by A verified traveler
Posted 16 Oct 2024
Very dirty
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello arianny roque, We appreciate your feedback and apologize for any inconvenience caused during your stay. Guest satisfaction is our priority, and we will address this matter with our housekeeping team for immediate improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
28 Jun 2024 by Manager, Hotel Management
Hello Derfla,We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact our hotel directly to discuss any concerns you may have so we can improve for the future.
by A verified traveler
Posted 9 May 2024 on Hotels
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Frank,We appreciate you choosing to stay with us and hope you had a comfortable experience. If there's anything we can do to improve for your next visit, please do not hesitate to contact us directly. We value your feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 4 May 2024
To many weird people walking around the property
Comment from Hotel Management
7 May 2024 by Manager, Hotel Management
Hello Gregory Alan, We take security seriously and have measures in place to ensure the safety of all our guests. If you ever feel uncomfortable, please don't hesitate to inform our staff or reach out to security. Your well-being is our top priority.
by A verified traveler
Posted 5 Apr 2024
Very rude and disrespectful
Comment from Hotel Management
9 Apr 2024 by Manager, Hotel Management
Hello elisha, We apologize if your experience did not meet expectations. Your feedback is valuable for us to improve our services. Feel free to contact our management team to further discuss your concerns.
by A verified traveler
Posted 30 Mar 2024 on Hotels
Comment from Hotel Management
2 Apr 2024 by Manager, Hotel Management
Hello Michelle,We appreciate you choosing to stay with us! Please feel free to reach out to us directly if you have any feedback to share about your experience with us. We value your input and would love to hear from you.
by A verified traveler
Posted 9 Mar 2024
Very rude and unprofessional
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello elisha,We regret to hear about your experience and apologize for any inconvenience caused. Your feedback is valuable to us, and we will address this matter internally to improve our service standards.
