Ratings based on 300 Verified Reviews

3.4 out of 5
82% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Aug 2024
Excellent property to stay at.
Comment from Hotel Management
30 Aug 2024 by H R, Hotel Management
Thank you for your excellent review it is greatly appreciated. We look forward to serving you if you need lodging in the future.
3 out of 5
by A verified traveler

Posted 23 Aug 2024
Nothing
Comment from Hotel Management
23 Aug 2024 by H Roper, Hotel Management
Thank you for your review we look forward to better serving you in the future.
5 out of 5
by A verified traveler

Posted 24 Jul 2024
!!!
Comment from Hotel Management
8 Aug 2024 by H R, Hotel Management
Thank You!!!
5 out of 5
by A verified traveler

Posted 22 Jul 2024
Excellent service.
Comment from Hotel Management
23 Jul 2024 by H R, Hotel Management
Thank you for your review. It is always a pleasure to receive positive feedback.
1 out of 5
by A verified traveler

bad breakfast stale cereal and no juice

Posted 17 May 2024 on Hotels
Comment from Hotel Management
15 Jun 2024 by H R, Hotel Management
Please accept our sincerest apology our breakfast offerings were not to your satisfaction. The juice machine is down for repair, but we are offering bottles juice to our valued guest. It is our hope you give us the opportunity to better serve you in the future.
5 out of 5
by A verified traveler

Clean Quiet comfortable

Posted 22 Apr 2024 on Hotels
Excellent staff, nice clean room, quiet area, comfortable bed, great shower.
Comment from Hotel Management
15 Jun 2024 by H R, Hotel Management
Thank you for your 10 out of 10 review. I will be sure to pass along your comments to our staff whom i'm sure will be encouraged by your remarks.
2 out of 5
by A verified traveler

Could have been good

Posted 22 Apr 2024 on Hotels
Sounds odd, but this review should be higher but for; 1. The late night lobby air was warm, humid and stomach turning. A very bad start. 2. The assistant gave us an uncleaned room to start and immediately assigned another 3. ADDITIONALLY, this Super 8 franchisee charges a $50 DEPOSIT REFUNDABLE (2-5) DAYS AFTER CHECKOUT. I GET CHARGED ADDITIONAL iNTEREST.. All of the above occurred immediately upon arrival and is self-inflicted incompetence. I would never stay again. Could have been good.
Comment from Hotel Management
15 Jun 2024 by General Manager, Hotel Management
Please accept our sincerest apology your stay was less than satisfactory. I have informed our staff of your comments are we are working hard to avoid any future occurrences.
5 out of 5
by A verified traveler

Excellent value for a clean quiet room

Posted 22 Apr 2024 on Hotels
Great place to stay, excellent staff, nice clean room. I will be back. The people who have negative things to say, should stay somewhere else for several times the price for reference, this place is an excellent value for the price.
Comment from Hotel Management
15 Jun 2024 by H R, Hotel Management
Thank you for your kind words it is always a pleasure to hear wonderful things from our valued guest. We appreciate your business.
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Comment from Hotel Management
15 Jun 2024 by H R, Hotel Management
Thank you for your 5 out of 5 review!
5 out of 5
by A verified traveler

Posted 17 Mar 2024 on Hotels
A lot of people walking about all times of the night, a lot of traffic, homeless people walking about, the smell of Mary Jane was heavy in the air for me to be in a no smoking room with burnt marks on the toilet seat and dust caped on the fan in the bathroom. The people were nice, the beds, floors, restroom were clean and the exterior was maintained as well.
Comment from Hotel Management
18 Mar 2024 by Hallie R, Hotel Management
Thank you for staying with us and we will take necessary precautions to ensure our guests experience a better stay while they are staying with us. Hope you see you whenever you are traveling and needs a lodging in Gainesville, GA.