Ratings based on 975 Verified Reviews

3.3 out of 5
100% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 17 Nov 2024
Room was as expected, we did see a cockroach but other than that it was fine it got a little humid but nothing the thermostat didn't fix.
4 out of 5
by A verified traveler

Posted 4 Nov 2024
I wasn't happy that there was no lounge chairs to lay out by the pool only a couple sitting chairs and the table I really want to get a little tan but no lounge chairs at the pool additionally no microwave in my room that's very disappointing most hotel rooms have a microwave but least there was a coffee pot I never refrigerator
3 out of 5
by A verified traveler

Posted 21 Oct 2024
Clean
1 out of 5
by A verified traveler

Posted 21 Oct 2024
When we first arrived we were put into a room that had no refrigerator. There was just an empty cabinet where it once was. The room smelled and the bathroom was not as clean as it should have been. After complaining, the front seat person switched our room. The new room was great except for the fact that I found a USED washcloth in the shower. Our first morning we went downstairs for breakfast at 8:25 and there was only one slice of whole wheat bread. There were three of us and it was homecoming weekend. We waited for 15 minutes because we were told more food was coming out and it never did. This morning my husband went down earlier and there was one bagel but no cream cheese or jelly. Just a spoonful of whipped butter in a little container. This property was horrible and we will never stay there again. I believe we deserve some kind of credit for the fact that we were told breakfast was included but we had to buy breakfast for three of us both mornings.
2 out of 5
by A verified traveler

Posted 20 Oct 2024
Breakfast time was limited to only two hours. However, I wouldn’t eat anything there anyway. I don’t think I will trust the cleanness of the kitchen or the food. There is a lot of room for improvement. The towels and linen were not fully white. The room telephone reception was not working. I even didn’t try the TV lol. Whatever U just need a place to sleep and bath.
2 out of 5
by A verified traveler

Posted 20 Oct 2024
It appears that the hotel is also being used as temporary housing. Room was filthy.
1 out of 5
by A verified traveler from Zionsville

This traveler left a rating score only Posted 19 Oct 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Oct 2024
1 out of 5
by A verified traveler

Posted 13 Oct 2024
I had medical problems and tried to cancel but non-refundable uncancelable