Ratings based on 417 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
22 Nov 2024 by OnielRediResponse Specialist, Hotel Management
Thank you Morgan, for taking the time to write a review of your stay at the Red Roof Inn Gadsden. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 9/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Latraveya,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Gadsden and I are saddened to see your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A verified traveler from Portland
Posted 16 Nov 2024
Roach infested property
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Samantha RediResponse Specialist, Hotel Management
Thank you for your perfect rating, Elizabeth. The staff at the RED ROOF INN GADSDEN and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler from South Bend
Posted 29 Oct 2024
Comment from Hotel Management
15 Nov 2024 by Linton Rediresponse Specialist, Hotel Management
Hello Xavier, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GADSDEN and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist
by A verified traveler
Posted 29 Oct 2024
Easy access to and from highway.
Comment from Hotel Management
8 Nov 2024 by Linton Rediresponse Specialist, Hotel Management
Dear Edward,Thank you for telling us about your recent visit at Red Roof Inn Gadsden. I was happy to read that our access to and from the highway met your needs. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 28 Oct 2024
The property did not have chairs like the pictures displayed. It was difficult because my husband sleeps in a chair.
Comment from Hotel Management
6 Nov 2024 by Oniel RediResponse Specialist, Hotel Management
Thank you Thelma, for taking the time to write a review of your stay at the Red Roof Inn Gadsden. It is so rewarding to read that you had a good encounter with us and we truly appreciate your 5/5 scoring. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler from Blythewood
Posted 27 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Kamaria RediResponse Specialist, Hotel Management
Hello Christina, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GADSDEN and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist
by A verified traveler
Posted 25 Oct 2024
I often balk at red roof because I’m never sure what I’m going to get. I was extremely sick last night and my wife picked a room for us to stay in rather than keep driving. This red roof is a winner-clean, quiet, nice staff. We checked out about 20 minutes late with no issue.
Comment from Hotel Management
4 Nov 2024 by LaTunde RediResponse Specialist, Hotel Management
Dear Aaron,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN GADSDEN. At Red Roof we are happy to know you encountered nice staff, the place is clean and quiet. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 24 Oct 2024
Outdated. Bathroom was small and shower was not working properly.
Comment from Hotel Management
1 Nov 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Travis,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN GADSDEN. I was sorry to read the small bathroom and the difficulty you had with the shower hindered your experience.We value your business and would like to assure you that this is not a reflective of our usual standards. We at Red Roof understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. Thank you for sharing your concerns and we would greatly appreciate the opportunity to amend your impression of our propertySincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
