Ratings based on 99 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Aug 2023
The property needs some updates with the bathrooms and walls.
by A verified traveler
Posted 26 Jul 2023
Big up to the staff for great service and friendliness. The front desk forgot to pick me up from airport but covered the taxi fare when I got to the hotel. They didn’t have to do that and I appreciate it. I will recommend this place.
by A verified traveler
Posted 29 Jan 2023
Well taken care of property. Quite neighborhood
by A verified traveler
Posted 25 Mar 2022 on Hotels
Great overall stay for my business trip will return again next time
by A verified traveler
Posted 21 Dec 2021
by A verified traveler
Posted 22 Nov 2021
Lovely staff, efficient check in and check out and nice sized room. Unfortunately a previous guest had been smoking in the room though and it was a bit smelly.
Comment from Hotel Management
6 Dec 2021 by Antoinette Starke, Hotel Management
Dear Stephen,
Thank you very much for supporting the Mondior Gaborone and for taking the time to post a review. I am so pleased to read that you liked the team and enjoyed your stay with us. Your comment about the room smelling of smoke is well noted and we will definitely put some measures in place for our Housekeeping team to better ventilate and air the rooms before re-sale.
Thank you again for your feedback and do come back soon.
Kind regards,
Antoinette Starke
by A verified traveler
Posted 16 Sep 2019 on Hotels
Some TV channels had no sound. Ask for it to be sorted, but this would only be rectified once we checked out.
Comment from Hotel Management
16 Sep 2019 by Antoinette Starke, Hotel Management
Dear reviewer, thank you very much for supporting the Mondior Gaborone and for taking the time to review us.
We did indeed have a problem with our television distribution system and had to replace a component which affected the volume on some of the channels.
We appreciate that this must have caused you frustration and we would like to sincerely apologize for the same.
We look forward to welcoming you back in the near future.
Kind regards,
Antoinette Starke
by A verified traveler
Posted 29 Jul 2019
The hotel is comfortable and clean - it can get a bit noise from time to time with other guests and the restaurant downstairs - but overall very nice.
Comment from Hotel Management
29 Jul 2019 by Dolly, Hotel Management
Dear Guest
Thank you very much for supporting the Mondior Gaborone and for taking the time to give us lovely feedback. We will sensitize all other guests about the noise. We look forward to welcoming you back.
Dolly Tafa
assistant Operations Manager
by A verified traveler
Posted 14 Jul 2019 on Orbitz
The property was not able to find my booking when I arrived at the check-in desk, at approximately 6pm. The property initially wanted me to rebook using their systems and pay again. It's the second time this has happened to me at this particular hotel. After many hours my booking was "found".
Comment from Hotel Management
18 Jul 2019 by Dolly, Hotel Management
Dear Mr. Moodley
Thank you very much for supporting the Mondior Gaborone and for taking the time to give us feedback. We sincerely apologise for the bad experience with your bookings. I am glad we were able to assist you immediately. We will definitely correct this on our system. Looking forward to welcoming you back.
Yours Sincerely,
Dolly Tafa
by A verified traveler
Good Stay
Posted 23 May 2019 on HotelsIt was very good - we will stay there again - Good that there is restaurants right across the way from the hotel
Comment from Hotel Management
25 May 2019 by Antoinette, Hotel Management
Dear reviewer, thank you very much for supporting the Mondior Gaborone and for posting such a lovely review. Kind regards, Antoinette Starke
