Ratings based on 68 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2023
I had a mostly excellent stay at this centrally located hotel. The room was clean and the A/C worked well. The staff were super helpful, especially the concierge, who arranged some activities. I was met at the airport with a sign and brought to the hotel without problems. The gym is pretty poor and needs some updates. I was permitted to use the pool without charge at the companion hotel. The only big problem was my check out and departure. I booked a return shuttle to the airport on the day I arrived. It was confirmed two hours and an hour before I needed it. But then it didn't show up. I started to panic, and got in a private vehicle that drove me part of the way to where the shuttle was waiting. It was very stressful. I made my flight with no problem, but this should not have happened.
by A verified traveler from SAN DIEGO
Posted 13 Nov 2023
by A verified traveler
Posted 12 Mar 2023
The staff were helpful and allowed early check-in as well as late check-out. Great location with plenty of shops and restaurants around.
But services need a lot if improvement. The porch had been cordened off to keep unauthorised vehicles away but there was no one let the authorised vehicles in. No one even offered to helped with luggage even thought there were 6-7 steps to climb.
Seems like they have only one set of towels as the uaed ones were taken away at 8.30am and were not replaced before 3 pm. Not even a hand towel.
The taps not working properly. Hardly any water in the wash basin and difficult to direct water to the shower in the bath tub.
Overall, a lot needs to improve.
Comment from Hotel Management
17 Mar 2023 by Star Kgosietsile, Hotel Management
Good afternoon Mr. VikasThank you so much for choosing Cresta President Hotel as your hotel of stay. Thank you so much for the feedback and we sincerely apologies for the uncomfortable stay you had with us.We will work on the areas highlighted and promise it will not happen again.We look forward to welcome you soon in Cresta President Hotel.Kind Regards Star Kgosietsile Front Office Manager
by A verified traveler
Posted 17 Dec 2022 on CheapTickets
The stay was pleasant. I could tell it was an older hotel that could benefit a remodel.
by A verified traveler
Posted 1 Nov 2022
Welcoming and well located hotel in the centre of 'old' Gaborone
by A verified traveler
Posted 17 Feb 2022
Good
by A verified traveler
Posted 18 Jan 2022 on Hotels
by A verified traveler
Posted 17 Jan 2022
A property of such status could not even arrange my transport to the airport and I had to pay myself because at the agreed time is when the soncalled manager was trying to call a drivernwho clearly sounded drunk. You think they would have the courtesy to pay the taxi you are mistaken. They music played in the neighbourhood is criminally loud.
by A verified traveler
Posted 4 Dec 2021 on Hotels
by A verified traveler
Posted 18 Nov 2021
The staff was SOOO friendly and accommodating. Since i was the only American there everyone new my name :-)!
I had an issue with my air conditioning and I was promptly moved to another room. I was also granted a late check out due to my late flight. I will stay there on my next visit and convince my colleagues to do the same!
