Ratings based on 210 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Feb 2024
Staff was nice, breakfast was good. Hotel is a bit dated, rooms are very, very warm. Bathroom is tiny and very tight. The step up into it is funky.
by A verified traveler
Posted 5 Jan 2024
A lot of cafe or restaurant around the hotel were closed.
The hotel is a bit noisy : you can hear kids running when they are in the room above yours, in the corridor. It's not well sound proof.
The hotel staff was excellent.
The fireplace is amazing
by A verified traveler
Posted 22 Feb 2022
Great all round as always
by A verified traveler
Posted 7 Feb 2022
Close to the slopes.
by A verified traveler from Australia
Posted 15 Feb 2020
Clean , warm and comfortable. Nice onsen. Guest lounge
by A verified traveler
Posted 10 Feb 2020
by A verified traveler
Posted 9 Feb 2020 on Hotels
by A verified traveler from Gold Coast, Australia
Posted 3 Feb 2020
The hotel was very nice, clean, and the staff were very friendly. Our sheets and towels were changed daily and there was an onsen on the property. The 5 min walk to the gondola was also very convenient. The only things I didn’t like was the lack of a laundry service and the buffet was just average. I really enjoyed my stay though and have already recommended it to friends travelling to Japan. I will be back next year!
by A verified traveler
Mediocre hotel , saving grace is location
Posted 2 Feb 2020 on HotelsHotel was fine , for beds they were not comfy whatsoever and anytime I brought an issue to their attention or asked them something they had an excuse ,
by A verified traveler
Posted 19 Jan 2020
Lovely place to walk to the slope and food and convenience store next door.
