Ratings based on 57 Verified Reviews

3.9 out of 5
81% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jun 2024 on Hotels
5 out of 5
by A verified traveler

A hotel in the mountain

Posted 4 Jul 2023 on Hotels
A hotel in the mountain but still close to town. Onsen is good.
5 out of 5
by A verified traveler

Posted 7 Apr 2023
Check-in staff was energetic and tried her best in introducing the facility despite her limited English.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Feb 2020 on Hotels
3 out of 5
by A verified traveler

Posted 21 Sep 2019
Free coffee within certain time. But, no elevator for rooms at second floor.
5 out of 5
by A verified traveler from Malaysia

Posted 5 Sep 2018
The kaiseki dinner and breakfast were awesome. We were there for 2 nights and they served different dishes both nights with crab. The half board package is definitely worth it as a dinner alone cost 3500 Yen. Onsen is a little old school. However, it was quite big (3 indoor & 1 outdoor) and relaxing with mountains view. Overall we are very happy with our stay.
4 out of 5
by A verified traveler

Relaxing stay

Posted 18 Jun 2018 on Hotels
Hotel several km from Furano town in the greenery of the hill. It was the perfect setting for a relaxing time in the onsen.
1 out of 5
by A verified traveler

Stay Away

Posted 13 Jul 2017 on Hotels
Stay away from this hotel, no in room bathroom, recently remodel but so dated. Their hot spring vintage, it was so uncomfortable I check out a day earlier and lost the room payment.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Dec 2016 on Hotels
4 out of 5
by A verified traveler

Posted 16 Nov 2016 on Hotels
Had a very brief stay in highland furano. Liked the place for its polite and helpful staff who are willing to try to entertain our queries despite severe language barrier. I liked the place for its seclusion and view. Be prepared for poor signal. There is no private toilet. Bathing is done in a common toilet which is reasonably clean. Breakfast is good enough for a 3 star hotel, the mashed pumpkin tempura is very good!