Ratings based on 339 Verified Reviews

4.9 out of 5
95% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Sep 2024
Our 2nd stay at this hotel set in peaceful beautiful gardens. The staff are very friendly and the food is amazing. We will return again!
5 out of 5
by A verified traveler

Posted 14 Jul 2024
I loved the fact that this property was in a very quiet neighborhood, yet a very short and pleasant walk to dining, shopping and sightseeing options downtown. The level of attentiveness and service from the staff is outstanding and breakfast is fantastic. This property exceeded all of my expectations and I would stay here again if I visit the Madeira Islands in the future.
5 out of 5
by A verified traveler

Posted 19 Jun 2024
I travel a lot and quite frankly this was the best hotel I have ever stayed in by far. The gardens are gorgeous, the food is superb and the staff are excellent.
5 out of 5
by A verified traveler

Posted 14 May 2024
Amazing grounds. Great room. Classy service all around. We are booking another stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Apr 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Apr 2024
5 out of 5
by A verified traveler

Posted 13 Mar 2024
Beautiful hotel, stunning gardens, lovely spacious room, friendly staff and amazing food. Great location for walking into old town
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Mar 2024
5 out of 5
by A verified traveler

Posted 12 Feb 2024
This hotel runs like a well-oiled machine. Friendly and efficient staff, and a setting like no other in beautiful grounds. We loved it.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jan 2024