Ratings based on 582 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Beautiful hotel
by A verified traveler from Chatham
Posted 18 Aug 2024
Clean friendly and safe
by A verified traveler
Posted 5 Aug 2024
We had great time! Kids club was super nice too!
by A verified traveler
Posted 26 Jul 2024
by A verified traveler
Posted 26 Jul 2024
Great location, we set up multiple tours etc and all companies were able to easily pick us up from the hotel. Also beautiful property/grounds. Rooms are very nice, all with balcony, great views! Bathrooms in the hotel rooms could use a little TLC. Loved the all inclusive option! Buffett at every meal is fantastic!! The 3 themed restaurants are all very good (each open various days of week), though they have set menus (vegan/non vegan choice) and the Italian restaurant has somewhat small portions. Kai restaurant is very good, a great ‘stir-fry’ experience but an odd ‘first come, first serve’ process (for only 50 people, one seating on a few nights per week). People were sitting outside waiting almost an hour before it opened. And then all rush to form a line of sorts when doors are opening; seems like there might be a better way to get a ‘reservation’? There is an activities group that works VERY hard to entertain the guests- the poncha making and sampling was so much fun! The hotel did have super loud music from the pool deck one night until 1130pm which was a bit annoying. We called to ‘inquire’ when this would be turned off (we had a 6am tour pick up the next morning!)-the front desk informed us the music would also be playing like that on Wed night (ugh). But Wed night: no music, so perhaps other guests complained; (there were many families with young kids). Drinks from all bars hit or miss: some great, some ehh. But all staff very polite, provided terrific service!
by A verified traveler
Posted 25 Jul 2024
by A verified traveler
Posted 8 Jul 2024
This place was gorgeous. The food and drinks were great, lots of options. The restaurants were top notch and I really loved the "tasting menu" style they served. It felt really elevated and as a lover of food, I appreciated it very much. Its about a 30 minute walk to the city centre with lots of great shops and restaurants on the way. It was an older crowd of what seemed to be retired British people so it was a very chill , quiet and relaxed vibe.
by A verified traveler
Posted 29 Jun 2024
Food was good, service was great, we enjoyed our stay. Small things like the pool table was missing one ball, and the entertainers during the day were not great, but overall everything was good!
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
12 Jun 2024 by Comentário da gerência do hotel, Hotel Management
Dear guest,Thank you for taking your time to share your opinion with other travelers. It will be a pleasure to welcome you back.Best regards,Luís GuimarãesHotel Manager
by A verified traveler
Posted 16 May 2024
Nice clean property located in a good central area close to shops and amenities. Good food options and overall good service, helpful staff.
Comment from Hotel Management
11 Jun 2024 by Comentário da gerência do hotel, Hotel Management
Dear Guest, It was our pleasure having you at the Enotel Lido and on behalf of everyone here, thank you for your preference, We cannot thank you enough for sharing your holiday experience with other users and we are tremendously pleased to read how much you thoroughly enjoyed your stay with us and we all hope to see you again in the near future.Best wishes and Muito Obrigado.Luís GuimarãesHotel Manager
