Ratings based on 75 Verified Reviews
4.9 Room cleanliness
5.0 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Aug 2024
Outstanding service. Friendly and helpful staff. Clean, quiet. Excellent meals. Reasonable prices.
Highly recommended !!
Comment from Hotel Management
29 Aug 2024 by André, Hotel Management
Thank you for your glowing review! We're delighted to hear that you appreciated the outstanding service, friendly staff, and excellent meals. It's wonderful to know you found everything to your satisfaction. We look forward to welcoming you back in the future!
by A verified traveler
Posted 22 Jul 2024
From the gorgeous views to the attention to details for breakfast we were blown away. Babosas was perfect for our first international stay. Everyone treated us so special and we felt valued at every turn. Our villa was quint and clean and we enjoyed it so much! I would give it a 10 out of 10 and recommend it to anyone who is traveling to Funchal. It is located in a great spot close to the cable cars and Monte Palace ❤️❤️🌸🌸 our stay could not have gone any better!
Comment from Hotel Management
25 Jul 2024 by André, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience at Babosas. It's great to know that the gorgeous views, breakfast, and attentive service made your first international stay special. We're glad you found the apartment quaint and clean, and that our location near the cable cars and Monte Palace added to your enjoyment. Your recommendation means a lot to us, and we hope to welcome you back to Funchal soon!
by A verified traveler
Lovely boutique hotel on excellent location
Posted 12 May 2024 on HotelsVery good communication prior to arrival, clear instructions.
The hotel is well located in Monte area, next to the cable car and Monte Tropical Garden. Room was spacious, comfy, well maintained. Breakfast was excellent with repeating but wide choice of good quality food. The restaurant itself is excellent, we dined a few times, perfect seafood, big portions at fair prices.
The staff was more than friendly and accommodating - to mention just a few - Sonia, Hugo.
Strongly recommended, would definitely go back again
Comment from Hotel Management
15 May 2024 by António, Hotel Management
Thank you for reviewing your stay at Babosas Village!
by A verified traveler
Posted 14 Jan 2024
Wait staff and housekeeping were attentive/kind & the room was generally clean & nice, however it had a distinctly unpleasant smell. (My son thought it smelled like cat pee; I thought it was mildew.) While staff we met face-to-face were nice, the management company was oddly antagonistic; almost passive aggressive. Also, for a few days of our stay, the hotel was in a cloud/deep fog, whereas down in Funchal, it was generally sunny. A waiter said this was common. TBH - not great value for money.
Comment from Hotel Management
15 Jan 2024 by António, Hotel Management
Dear Sheri,Thank you for taking the time to share your feedback regarding your recent stay at Babosas Village. We appreciate your compliments on our attentive wait staff, kind housekeeping, and generally clean and nice room. We sincerely apologize for the unpleasant smell you experienced during your stay. Had this been reported while you were in-house, our team would have promptly addressed the issue to ensure your comfort.We regret any discomfort caused by the weather conditions during your visit. Being situated in the highest parish of Funchal, our location can indeed result in differing temperatures and weather patterns compared to those at sea level. We acknowledge that this information is crucial for guests, and we aim to make it more prominent in our listing description to set realistic expectations.We're sorry to hear about your perception of the management company's communication. Your comments are taken seriously, and we will review our approach to ensure a more positive and customer-friendly experience in the future.We appreciate your valuable input and hope to have the opportunity to better serve you in the future. If there's anything specific we can do to address your concerns or if you plan to revisit, please feel free to reach out directly.Thank you for choosing Babosas Village.Warm regards,António
by A verified traveler
Lovely small hotel perched above Funchal.
Posted 12 Dec 2023 on HotelsA lovely small hotel situated above Funchal near the main cable car station. The views over Funchal to the sea are very special. Exceptionally friendly, kind and helpful staff. The breakfast is generous and varied. We had a comfortable and well equipped suite which had its own small balcony and a patio shared with a neighbouring suite. There is a useful inexpensive bus #22 that runs from outside the hotel into Funchal. There are a couple of things to be aware of. 1. The hotel is up on the hillside - if the cloud is low, you may be in it. 2. Madeiran roads can be narrow and winding with steep gradients. This includes the route to the hotel. The property sends helpful directions but take it slowly when you approach for the first time. It becomes much easier when you get used to it.
I would happily stay at Babosas Village again.
Comment from Hotel Management
15 Jan 2024 by António, Hotel Management
Dear Guest,Thank you for sharing your experience at Babosas Village! It sounds like a delightful place with stunning views and a warm, helpful staff. The mention of the generous and varied breakfast, well-equipped suites, and convenient bus service adds to the appeal. Your insights about the hillside location and the narrow, winding roads provide valuable tips for future guests. It's great to hear that despite these considerations, you would happily stay at Babosas Village again. Your detailed feedback is sure to help others plan their stay and navigate the area. Happy travels!Kind Regards,António
by A verified traveler from Miami
Posted 10 Oct 2023
This is a 5 star unique property. Rooms are perfect with nice view. The staff is awesome and make you feel at home. The restaurant of the hotel is the best we found in Madeira.
Comment from Hotel Management
20 Oct 2023 by António, Hotel Management
Thank you for reviewing your stay at Babosas Village!
by A verified traveler
Posted 7 Oct 2023
few walkable eating options after 6pm
Comment from Hotel Management
20 Oct 2023 by António, Hotel Management
Thank you for reviewing your stay at Babosas Village!
by A verified traveler
Posted 28 Sep 2023 on Hotels
Comment from Hotel Management
20 Oct 2023 by António, Hotel Management
Thank you for reviewing your stay at Babosas Village!
by A verified traveler
Posted 10 Sep 2023
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Comment from Hotel Management
20 Oct 2023 by António, Hotel Management
Thank you for reviewing your stay at Babosas Village!
by A verified traveler
Brilliant Stay
Posted 11 Aug 2023 on HotelsThe hotel is very clean, & the apartment was spacious with everything we needed. The view was lovely, we enjoyed watching the cable cars going up & down. The maid even put away our washing up that we had left to dry! Unfortunately we could only have the amazing breakfast once, as it didnt start until 8.30am, when we had trips booked for the day.
Our only negative comments are the bed was firmer than we are used to, & there was a slight smell in the room, which an air freshener was doing it's best to hide.
