Ratings based on 216 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
The property was great, the grounds were really nice and the breakfast was good! There's a bus stop right outside the front door (though the road there can be a bit sketchy if waiting for the bus to go into town, as there isn't much in the way of a sidewalk on that side of the street, though there's a little area you can stand by the hotel entrance).
The hotel staff were great. Very friendly and helpful. In particular, Nuno was very helpful. We wanted to rent a car for a day, and he took care of it all, organizing with a local company, had the car delivered to the hotel, and we were able to drop the car back off with the hotel along with the keys to get picked up by the rental company. He also gave us lots of recommendations for local restaurants and the like, and we had a couple really interesting conversations on world history. Overall we had a great stay, would definitely recommend :)
by A verified traveler
Posted 23 Sep 2024
Very comfortable stay. Thank-you
by A verified traveler
Posted 3 Sep 2024
Very friendly staff. Spotless room and daily cleaning. Location close to Old Funchal town even though up it is up a hill - ten minutes walk. Bus stop directly outside hotel. Kitchenette facilities. Breakfast available if wanted with generous portions. Again staff very friendly.
by A verified traveler
Posted 27 Aug 2024
Hotel was perfect for our short stay.
by A verified traveler
Posted 26 Aug 2024
Was a bit challenging to walk to from downtown, being it was up steep hills. Other that that was great.
by A verified traveler
Posted 1 Jul 2024
by A verified traveler
Posted 17 Jun 2024 on Hotels
by A verified traveler
Posted 10 Jun 2024
by A verified traveler
Posted 27 May 2024
Wonderful location with easy garage parking. Nice view and amazing breakfast!
by A verified traveler
Posted 27 May 2024
This was a wonderful discovery. The hotel organised a taxi from the airport who dropped us off at the underground car park of the hotel, and left us somewhat bewildered in the lift. Our concerns were soon alleviated when we checked in. The staff and the rooms were fabulous. We had breakfast on the terrace every day overlooking Madeira. It couldn’t have been better. If you’re on foot, be aware that it is quite a climb back to the hotel after an evening meal in Madeira. But it is well worth it! Lovely gardens and a quiet ambience made it a very restful holiday.
