Ratings based on 165 Verified Reviews

3.8 out of 5
81% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 May 2024
Well situated in Funchal. We found it a straightforward walk into the city centre and near to the airport bus stop. Friendly and helpful staff. Small swimming pool on roof which helped cooling off after our levada walks.
5 out of 5
by A verified traveler

Posted 26 Apr 2024 on Hotels
Very friendly and helpful
4 out of 5
by A verified traveler from Winter Haven

Posted 2 Dec 2023
I don't care much for having to leave my key at the desk every time I go out, but the staff is very nice
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2023
5 out of 5
by A verified traveler

Lovely

Posted 25 Jan 2023 on Hotels
Lovely little hotel, very helpful and friendly. The only thing that would stop me going back in the hotter months is the lack of air conditioning - not a problem in January but it would be later in the year.
Comment from Hotel Management
25 Jan 2023 by Reservations Dept., Hotel Management
Thank you for your review:)
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jun 2022 on Hotels
5 out of 5
by A verified traveler

Posted 1 Mar 2022 on Hotels
I cannot fault this hotel for the price I paid. The room was spacious, clean and the bed was comfortable. I didn’t use the facilities so I can’t say much but the roof top was never shaded and the restaurant always looked busy. Check in and check out was swift and staff were nice. I was pleasantly surprised by this hotel, would definitely stay again.
5 out of 5
by A verified traveler

Quick stay before ferry to Porto Santo

Posted 15 Nov 2021 on Hotels
Great price, good location right on a street with loads of pubs d restaurant, short walk to the harbour. Very loud street noise from outside. Everything is extra in hotel, €10 for the remote in room, no towel for pool but for the price it is great value.
Comment from Hotel Management
11 Dec 2021 by Reservations Dept., Hotel Management
Thank you for your review.
4 out of 5
by A verified traveler

What it says on the can, good location, for me.

Posted 5 Oct 2021 on Hotels
Other callers have whinged about ants (formigha) on balcony, getting into room. Appears this is well under chemical control. Anyway ants were there before humans reached the island. Everywhere kept scrupulously clean, usual Madeira standards. My only annoyance was the proliferation of Don't Do This/That signs. Really, if someone is inclined to wipe his boots with a towel, is a stupid sign likely to alter that inclination?
Comment from Hotel Management
1 Nov 2021 by Reservations Dept., Hotel Management
Thank you for your review. If some of the guests had a minimum behavior towards hotel facilities and equipment, internal rules wouldn't have a reason to be implemented. Kind regards.
5 out of 5
by A verified traveler

Posted 17 Aug 2019
Comment from Hotel Management
20 Aug 2019 by Reservations Dept, Hotel Management
Thank you!
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