Ratings based on 45 Verified Reviews
4.9 Room cleanliness
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
An amazing stay .Great location.Safe and clean .
by A verified traveler
Posted 9 Aug 2024
Great place, host and such a beautiful town. Parking near the place is a bit of a challenge, but there is a 24 hr parking garage 10 min walk from the place, which is a bit harder when you have luggage.
by A verified traveler
Posted 30 Jul 2024
Excellent property in the heart of old town. Everything was so close by. Parking was difficult. We were on 1st floor, and without elevator had some difficulty in carrying our luggage (which I guess is normal in Europe). Highly recommended
by A verified traveler
Posted 8 Jul 2024
by A verified traveler
Posted 30 Jun 2024 on Hotels
by A verified traveler
Posted 4 Jun 2024
by A verified traveler
Posted 7 May 2024
I liked the place was great clean , quiet the entrance is down an ally with a restaurant which is fine but once restaurant closes it is very dark . I would stay there again . Ordering a car service if you have 4 pp better price than bus service and more personable
Comment from Hotel Management
29 May 2024 by The Heart of Funchal team, Hotel Management
Hello Lauralee, Thanks for your feedback!Hope to see you again one day.
by A verified traveler
Posted 29 Apr 2024
We had a great stay here! Filipa communicated so well and was very accommodating for us. Would highly recommend!
Comment from Hotel Management
4 May 2024 by The Heart of Funchal team, Hotel Management
Dear LindseyYour feedback is valuable to us. You're always welcome back, and we're excited to provide another fantastic experience during your next stay.
by A verified traveler
Wonderful apartment
Posted 18 Apr 2024 on HotelsThe apartment is wonderful, exactly like the photos, and perfectly located in the centre of Funchal. As it was so accessible we travelled by bus from the airport, only about 6 minutes walk from the bus stop. Great communication from Alex who met us at the apartment on arrival. Apartment is very spacious and extremely clean. Also very quiet despite being in the centre of the town. Very good value compared to the hotels (many of which are well away from the town centre in the more touristy part of Funchal). Funchal was lovely and a great base for exploring - the mountain hiking and levada trails are unmissable. Would love to stay here again.
Comment from Hotel Management
18 Apr 2024 by The Heart of Funchal team, Hotel Management
Dear Ian, what a joy to read your words. Thank you very much, it was a pleasure to host you. Looking forward to your next visit :)
by A verified traveler
Posted 21 Mar 2024
Great apartment in a great location. The property manager was very helpful with dining recomendations and even arranged our transfer to and from the airport.
Comment from Hotel Management
21 Mar 2024 by Heart of Funchal Team, Hotel Management
Dear Corinne,Thank you for your kind words. We would be very happy to welcome you again anytime soon.Kind regards
