Ratings based on 471 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Los Angeles
Posted 6 Jul 2024
I can’t begin to describe the horror! This is the worst hotel I have ever stayed in my entire life. The faucet for shower and sink is combined, therefore if someone is showering, you can’t use the sink to brush your teeth and vice versa. I booked for 3 people (1 adult and 2 kids) and they only provided me with towels for 2! I had to pay extra for the 3rd person! Thank God, it wasn’t expensive but it is the principle. I booked for 3 people! Not 2! To check in earlier (3pm), I also had to pay extra money so I did because the kids and I were exhausted. Overall, I would never stay here again nor would I recommend this to friends or family.
Comment from Hotel Management
7 Jul 2024 by 東横イン津田沼駅北口 くちこみ担当, Hotel Management
Thank you for your review. And we're so sorry for a lot of inconvenience. We will take your comment seriously. Again, I'd like to apologize to you.
by A verified traveler
Posted 5 May 2024 on Hotels
Comment from Hotel Management
6 May 2024 by 東横イン津田沼駅北口 くちこみ担当, Hotel Management
Thank you for your stay.We're glad that you were satisfied.We're looking forward to see you again.
by A verified traveler
Posted 3 May 2024
Amazingly affordable with this quality
Comment from Hotel Management
3 May 2024 by 東横イン津田沼駅北口, Hotel Management
過日は、当ホテルにご宿泊を賜り、誠に有難うございました。今回のご宿泊にご満足いただけてとても嬉しく思います。頂いた意見をもとに今後も皆様に非日常な世界をご満喫頂けます様にスタッフ一同精進して参ります。またお目にかかれます日を楽しみにしております。
by A verified traveler
Posted 2 Apr 2024 on Hotels
Comment from Hotel Management
4 Apr 2024 by 東横INN津田沼駅北口 くちこみ担当, Hotel Management
この度は当ホテルへのご宿泊、誠にありがとうございました。又、お忙しい中ご投稿頂きまして重ねて御礼申し上げます。また機会がありましたらご検討していただけると幸いです。
by A verified traveler
Posted 22 Nov 2023 on Hotels
The staff were friendly and helpful, and the breakfast staff were as well. The room was exceptionally clean and the location was so quiet. I got a great night’s sleep. The breakfast was quite simple but deliciously prepared. I would definitely stay again.
Comment from Hotel Management
29 Nov 2023 by 東横イン津田沼駅北口, Hotel Management
Thank you very much for having us stay at our hotel.Also, thank you for choosing our hotel from among the hotels in Japan.We will continue to promote better service in the future.We sincerely look forward to your next visit.
by A verified traveler
Posted 8 Nov 2023
Comment from Hotel Management
12 Nov 2023 by 東横INN津田沼駅北口 くちこみ担当, Hotel Management
この度は当ホテルへのご宿泊、誠にありがとうございました。又、お忙しい中ご投稿頂きまして重ねて御礼申し上げます。今後もより良い空間を提供できるよう、スタッフ一同努めて参ります。またのご来館心よりお待ちしております。
by A verified traveler
Posted 26 Oct 2023 on Hotels
Short walk from the train station, easy check in. Affordable rate plus a good breakfast. Bed lack of softness so I didn't sleep well. But overall, not so bad.
Comment from Hotel Management
2 Nov 2023 by 東横INN津田沼駅北口 くちこみ担当, Hotel Management
Thank you for staying with us.Based on the opinions we receive, all the staff will do their best.We look forward to seeing you again.
by A verified traveler
Posted 11 May 2023 on Hotels
Comment from Hotel Management
24 May 2023 by 東横イン津田沼駅北口, Hotel Management
この度はご宿泊いただきありがとうございました。
by A verified traveler
Small room but clean and had large windows.
Posted 23 Apr 2023 on HotelsCompact single room but it was clean and had large windows. Young lady at reception was very friendly and nice. Hotel location is very close to station and many restaurants.
Comment from Hotel Management
24 May 2023 by 東横イン津田沼駅北口, Hotel Management
この度はご宿泊いただきありがとうございました。
by A verified traveler
Comfortable Stay
Posted 22 Aug 2022 on HotelsIt was a nice comfortable stay. The staff was very friendly
Comment from Hotel Management
6 Sep 2022 by 東横イン津田沼駅北口, Hotel Management
Thank you for using.We look forward to seeing you again‼
