Ratings based on 342 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Too many hookers and druggies. Won’t stay there again!
Comment from Hotel Management
26 Nov 2024 by Hotel Management, Hotel Management
Dear Joseph, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Mindy, DOS, Hotel Management
Thank you for the great review. We appreciate you taking the time to let us know how much you enjoyed your stay. We hope to see you again on future Tulsa travels.
by A verified traveler
Posted 8 Nov 2024
Great experience
Comment from Hotel Management
9 Nov 2024 by Hotel Management, Hotel Management
Dear Kristin, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We appreciate you taking time out of your day to recognize our efforts. It was a pleasure having you, and we hope to see you again on your next visit to the area.Sincerely,Hotel Management
by A verified traveler
Posted 20 Jul 2024
The location was good and the bathroom was updated and nice. However the mattress forbthe bed was extremely hard and the mattress for the pull-out bed was filthy. The phone in the room didnt work and the TV did work but the remote did not
Comment from Hotel Management
21 Jul 2024 by Hotel Management, Hotel Management
Dear Felisha, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologize for falling short of the expectations. Your concerns are of the utmost importance to us, and we appreciate your honest input as it helps us identify areas where we can improve. We will follow up regarding these matters and take appropriate action to ensure a more wonderful experience for every guest entering our doors. Sincerely,Hotel Management
by A verified traveler
Posted 6 Jun 2024 on Hotels
Comment from Hotel Management
10 Jun 2024 by Mindy, DOS, Hotel Management
Adrian, Thank you so much for the fantastic review. We appreciate all feedback as we truly strive to make sure all guests have a wonderful stay. Thank you.
by A verified traveler
Posted 29 May 2024 on Hotels
Comment from Hotel Management
30 May 2024 by Mindy, DOS, Hotel Management
Hi LaShara, My apologies that your stay was not great. We would like to hear more details as to the issues you had during your stay. We truly strive to make sure all guests have a great stay.
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
28 May 2024 by Mindy, DOS, Hotel Management
Thank you for the review. We apologize that your stay was less than expected. We are working diligently to correct any issues that occur.
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
10 Jun 2024 by Mindy, DOS, Hotel Management
Maricko, My apologies that your stay was less than great. We truly do strive to make sure each guest has an enjoyable stay. We take all information from reviews and share with staff to correct any issues. I hope that you will give us another try for future Tulsa travels.
by A verified traveler
Posted 8 Apr 2024 on Hotels
Comment from Hotel Management
24 Apr 2024 by Mindy, DOS, Hotel Management
Jennifer, Thank you for the fantastic review. We appreciate all feedback as it helps us to ensure all guests have the absolute best stay. We hope to see you again on future Tulsa travels.
by A verified traveler
Posted 6 Apr 2024 on Hotels
Comment from Hotel Management
24 Apr 2024 by Mindy, DOS, Hotel Management
Kallie, Our apologies that your stay wasn't to your expectations. We strive to make sure all guests have the best stay and your feedback helps to make necessary changes. We hope to see you again if you have future Tulsa travels.
