Ratings based on 115 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024 on Hotels
by A verified traveler
Posted 12 Sep 2024
The staff were so friendly and helpful, our room was lovely with a stunning view and the food (dinner and breakfast) were brilliant. We appreciated the free drink for our honeymoon.
Comment from Hotel Management
13 Sep 2024 by Daniel Solyom, Hotel Management
Dear Jenny,Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us, and that our team, the lovely room with a stunning view, and the food met your expectations. It was a pleasure to add a special touch to your honeymoon—congratulations once again!We look forward to welcoming you back soon.Kind regards,Daniel SolyomHoteldirektor
by A verified traveler
Posted 8 Sep 2024
Great location. Clean. Friendly. Great Breakfast.
Comment from Hotel Management
13 Sep 2024 by Daniel Solyom, Hotel Management
Dear Luc,Thank you for your kind review! We’re glad to hear that you enjoyed our location, cleanliness, friendly service, and breakfast. We hope to welcome you back soon for another great stay.Kind regards,Daniel SolyomHoteldirektor
by A verified traveler
Posted 2 Aug 2024 on Ebookers
Hotel is outdated. Reception staff not very competent; friendly though. No answers at easy questions (is there a soccer field in Fulpmes?).
Really nice sauna. Mr Botond (Service) ⭐️⭐️⭐️⭐️⭐️. Kitchen not great.
Very nice surroundings.
Comment from Hotel Management
5 Aug 2024 by Daniel Solyom, Hotel Management
Dear Xaverius,Thank you for taking the time to share your feedback with us. We appreciate your candid comments.We are sorry to hear that you found our hotel to be outdated and that our reception staff did not meet your expectations in terms of competence, despite their friendliness. We will address this with our team to improve their knowledge and ability to assist with local information, such as the availability of a soccer field in Fulpmes.We are pleased to know that you enjoyed our sauna and that Mr. Botond provided you with excellent service. We will pass on your kind words to him.We regret that our kitchen did not meet your expectations. Your feedback is valuable to us, and we will use it to make improvements.We are delighted that you enjoyed the beautiful surroundings of our hotel.Thank you again for your review. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.Best regardsDaniel SolyomHoteldirektor
by A verified traveler
Posted 6 Jun 2024
Great place to go with kids. The pool and play areas are fantastic. Close to restaurants and very interesting location next to horse ranches. Parking is a little tight, but there is indoor and outdoor parking available.
Comment from Hotel Management
7 Jun 2024 by Daniel Solyom, Hotel Management
Dear Petro,Thank you so much for your kind review! We're delighted to hear that you and your kids enjoyed our pool and play areas. It's wonderful to know that you appreciated our proximity to restaurants and the unique location next to horse ranches. We apologize for the tight parking situation but are glad you found our indoor and outdoor options convenient. We hope to welcome you back soon!Best regards,Daniel SolyomHoteldirektor
by A verified traveler
Posted 8 Apr 2024
Enjoyed sauna and swimming pool, temperature of water was perfect for kids. Food was delicious and kids enjoyed ice cream in evenings. We took half board but with soup option 15 to 17 I would call it full board. Another advantage is kids space.
Comment from Hotel Management
27 May 2024 by Daniel Solyom, Hotel Management
Dear Anna,Thank you so much for sharing your positive experience with us!We are delighted to hear that you enjoyed our sauna and swimming pool, and that the water temperature was perfect for your kids. It's wonderful to know that you found the food delicious and that your children loved the ice cream in the evenings. We're also glad that the half-board option with the afternoon soup felt like a full board to you and that you appreciated the kids' space.Your feedback is greatly appreciated, and we look forward to welcoming you and your family back for another enjoyable stay.Best regards,Daniel SolyomHoteldirektor
by A verified traveler from New York
Posted 7 Sep 2023
All was perfect…
by A verified traveler
Posted 21 Aug 2023 on Hotels
by A verified traveler
Posted 7 Aug 2023
This property exceeded all my expectations. Wonderful accommodations. Wonderful staff. Half board option was well worth the extra price. Included Stubai card allowed us to enjoy all the transportation and attractions that the Stubai Valley has to offer.
by A verified traveler
Posted 15 Jul 2023 on Hotels
We loved the hotel. Personnel were amazing, friendly, professional and made our stay very comfortable. The breakfast and daily dinners with half board were excellent and served by very professional and hard working servers. We extended our stay because it was such an enjoyable experience. The local Stubai card was a very useful and welcome addition as it provided access to transportation, cable cars, the tram and swimming plus more. I would highly recommend this hotel.
